Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Savannah Cooley

Bossier City,LA

Summary

Ready to help team achieve company goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

9
years of professional experience

Work History

Shreveport Bossier Family Dental Care

Doctor Scheduling Coordinator
03.2022 - Current

Job overview

  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Used Practice Works to schedule patients.
  • Managed high call volumes while maintaining exceptional accuracy in appointment scheduling.
  • Worked closely with other departments to resolve complex scheduling conflicts or accommodate special requests from patients or physicians.
  • Handled confidential patient information professionally, adhering to HIPAA regulations at all times.
  • Enhanced patient experience by efficiently scheduling appointments and managing daily calendars for multiple medical professionals.
  • Reduced no-show rates by implementing reminder calls and text messages for upcoming appointments.
  • Supported administrative tasks such as insurance verification and data entry for accurate record-keeping and billing processes.

The Blind Tiger Resturant

Bartender /Restaurant Server
06.2020 - 03.2022

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Strawn's Eat Shope Too

Server
08.2018 - 06.2020

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Tokyo Japanese Steakhouse

Restaurant Hostess
06.2017 - 08.2018

Job overview

  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.

Panda Express Restaurant

Front Counter Crew Member
05.2016 - 08.2017

Job overview

  • Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
  • Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
  • Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
  • Maintained a clean and organized workspace for better efficiency during peak hours.

Education

Hutto Highschool
Hutto

GED
06-2023

University Overview

  • Extracurricular Activities: Softball, Basketball, Track & Field

Skills

  • Patient education
  • Patient safety
  • Patient confidentiality
  • Insurance verification
  • Medical terminology
  • Data entry proficiency
  • Problem-solving
  • Strong work ethic
  • Data entry
  • Verbal and written communication
  • Schedule management

Timeline

Doctor Scheduling Coordinator
Shreveport Bossier Family Dental Care
03.2022 - Current
Bartender /Restaurant Server
The Blind Tiger Resturant
06.2020 - 03.2022
Server
Strawn's Eat Shope Too
08.2018 - 06.2020
Restaurant Hostess
Tokyo Japanese Steakhouse
06.2017 - 08.2018
Front Counter Crew Member
Panda Express Restaurant
05.2016 - 08.2017
Hutto Highschool
GED

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Savannah Cooley