Felisha Rogers
Overview
20
20
years of professional experience
Work History
Warehouse Associate
Randstad USA
04.2020 - Current
- Streamlined order processing for faster customer fulfillment and improved satisfaction rates.
- Assisted in loading and unloading shipments, ensuring proper handling of fragile items to prevent damage during transit.
- Maintained clean work areas by disposing of waste materials properly and organizing storage spaces as needed.
- Managed incoming shipments by verifying product quantities against invoices and updating inventory records accordingly.
Assistant Store Manager
Family Dollar
12.2023 - 04.2024
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Resort Parking & Transport
Disneyland Resort
04.2018 - 06.2021
- Improved parking efficiency by implementing new signage and traffic flow patterns.
- Enhanced customer satisfaction with timely and courteous assistance in locating available parking spaces.
Lead Cashier / Sales Appliance Consultant
Sears Corp.
07.2010 - 01.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined the checkout process for faster service, leading to increased customer loyalty.
Assistant Manager
Nuance Global Traders
06.2004 - 07.2009
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
Edison High School
Skills
- Customer service-oriented
- Retail sales professional
- Vendor relations
- Inventory control
- Excellent communication skills
- Reliable and punctual
- Creative
- Deadline-oriented
- Employee scheduling
- Conflict resolution
- Organized
- Effective leader
- Staff training/development
- Consistently meet goals
- Efficient multi-taster
- Exceptional interpersonal communication
- Budget development
- Team building
- Filing and data archiving
- Light Typing
- Attention to details
- Workers' compensation knowledge
- OSHA compliance
- General Office Equipment
- Efficient with Microsoft Office Suite 2010-2013
- Inventory counting
- Merchandise staging
- Shipping and receiving
- Labeling and boxing
Timeline
Assistant Store Manager
Family Dollar
12.2023 - 04.2024
Warehouse Associate
Randstad USA
04.2020 - Current
Resort Parking & Transport
Disneyland Resort
04.2018 - 06.2021
Lead Cashier / Sales Appliance Consultant
Sears Corp.
07.2010 - 01.2018
Assistant Manager
Nuance Global Traders
06.2004 - 07.2009
High School Diploma -
Edison High School