Open To Work
Felishia Lowe
Johnson Roofing & Repair, LLC
LITTLE ROCK,AR
Work Preference
Job Search Status:
Open to work
Desired start date:
Flexible
Desired Job Title
Administrative Office ManagerLighting and Plumbing AssociateReset MerchandiserOffice Administrative Assistant
Work Type
Full Time
Important To Me
Career advancement401k matchTeam Building / Company RetreatsWork-life balance
1
Certification
12
years of professional experience
Detail-oriented Office Manager with expertise in optimizing operations and enhancing team collaboration. Streamlined processes to improve efficiency and drive productivity. Strong problem-solver capable of adapting to evolving challenges while fostering a cohesive work environment through effective communication.
Work History
Administrative Office Manager
1 Year 4 Months- Streamlined office operations to enhance workflow efficiency and support team objectives.
- Developed and maintained filing systems, improving document retrieval and organization.
- Coordinated communication between clients and contractors, fostering positive relationships and project clarity.
- Managed scheduling for roofing projects, ensuring timely resource allocation and staff availability.
- Implemented new software for project management, increasing task tracking accuracy and team collaboration.
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Updated reports, managed accounts, and generated reports for the company database.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Assisted executive management with special projects as needed to support overall business objectives.
- Implemented new software systems, increasing efficiency in daily operations and record-keeping tasks.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Lighting and Plumbing Associate
1 Year 2 Months- Installed and repaired plumbing systems, ensuring compliance with safety regulations.
- Conducted routine maintenance and inspections on plumbing fixtures and systems.
- Assisted customers in selecting appropriate plumbing products for their projects.
- Collaborated with team members to troubleshoot complex plumbing issues effectively.
- Streamlined inventory management processes for plumbing supplies, enhancing efficiency.
Housekeeper
2 Years 5 Months- Cleaned and disinfected rooms following guest check-outs to ensure high standards of cleanliness. Replaced bed linens after each guest's departure and restrooms, greeted any customers I would see and asked if there was anything additional I could do for them. Maintained parking lot free of debris to provide a clean and welcoming environment.
- Maintained cleanliness and hygiene standards in guest rooms and public areas.
- Trained new staff on cleaning procedures and safety protocols.
- Inspected rooms for quality assurance, ensuring consistency and adherence to policies.
Reset Merchandiser
5 Years 1 Month- Executed product resets at Kroger Marketplace, enhancing store layout and presentation. In this I learned to read p.o.g., how to move shelving and build fixtures, how to order for certain departments, rotate stock as I was putting out the new product
- Led product resets, ensuring optimal placement and visibility of merchandise.
- Trained and mentored new team members on merchandising standards and procedures.
- Collaborated with store management to execute promotional displays and seasonal setups.
Education
Trade school - Cosmetology
Skills
Office Administration
Project Coordination
Resource Allocation
Quality Assurance
Sales leadership
SupervisedCash handlingExperience
Negotiation
Marketing
Retail Sales
Sales experience
Upselling
Customer service
Sales
Cash register
POS
Workday
Landscape Process Improvement
Maintenance
Planograms
Technical Support
Organizational skills
Pricing
Communication skills
Communication skills
Account reconciliation
Office administration
Scheduling and calendar management
Payroll and budgeting
Expense reporting
Office management
Business recordkeeping
Financial administration
Expense tracking
Spreadsheet and database creation
Quickbooks
Microsoft office
Certification
- Cosmetology License August 1998 to Present
Timeline
Administrative Office Manager
Johnson Roofing & Repair, LLC
04.2025 - CurrentRead More
Lighting and Plumbing Associate
Lumber 1
02.2024 - 04.2025Read More
Housekeeper
America's Best Inn and Suites
02.2021 - 07.2023Read More
Reset Merchandiser
PL Marketing
10.2014 - 11.2019Read More
Lees School of Cosmetology
Trade school from Cosmetology
Read More
Assessments
- Customer focus & orientation — Proficient February 2024 Responding to customer situations with sensitivity Full results: Proficient
- Retail merchandising — Proficient May 2024 Planning, designing, building, and maintaining merchandise displays Full results: Proficient
- Retail customer service — Proficient October 2023 Responding to customer situations in a retail setting Full results: Proficient
- Work style: Reliability — Proficient September 2023 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
- Cleaner fit — Proficient September 2023 Measures the traits that are important for successful cleaners Full results: Proficient
- Home health aide skills — Completed September 2023 Providing care to patients in a home setting Full results: Completed
- Sales skills — Proficient January 2024 Influencing and negotiating with customers Full results: Proficient
- Retail customer service — Proficient May 2024 Responding to customer situations in a retail setting Full results: Proficient
- Attention to detail — Proficient February 2024 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient