Louise Panton Whittemore
Monticello,MN
Summary
Dedicated and self-directed Office Manager and Executive Assistant with diverse experience in organizations of all sizes and across multiple industries. Offering 15 years of experience with specialized skill in business startup and growth. Technologically-savvy with the proven to quickly master new software and systems. Excellent communication and team collaboration skills to deliver complex projects in deadline-driven environments.
Overview
16
16
years of professional experience
Work History
Administrative Office Manager
State Of Minnesota
12.2015 - 11.2023
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Oversaw budgeting process, ensuring accurate financial reporting and adherence to established guidelines.
- Improved communication between departments for better collaboration and problemsolving.
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Collaborated with IT department in troubleshooting technical issues, improving overall system functionality.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed daily database administration of PeopleSoft.
- Created digital filing system to reduce paper usage and toner consumption.
- Coordinated with office head to establish and monitor operating budget.
- Coordinated internal company-wide meetings, executive committee meetings, conferences and staff meetings.
- Designed office space and worked with construction and utility contractors.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Created organized filing system to manage department documents.
Human Resource Administrative Specialist
Vision Staffing Solutions Inc.
01.2015 - 12.2015
- Handled incoming and outgoing mail.
- Collaborated closely with human resources personnel to ensure timely processing of new hire paperwork, benefits administration, and employee record updates.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Direct Support Professional
Mary T
04.2013 - 11.2014
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Transported clients to medical and dental appointments to provide support.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
Home Health Aide
English Rose Suites
09.2012 - 06.2013
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Scheduled and coordinated medical appointments.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Support Specialist
Alternatives, Inc
11.2010 - 07.2012
- Assisted clients with personal care tasks, ensuring their comfort and maintaining their dignity.
- Maintained detailed documentation of client progress, enabling accurate assessment of growth and necessary adjustments to care plans.
- Supported clients during community outings, helping them develop social skills and independence while ensuring their safety.
- Managed medication administration according to prescribed guidelines, contributing to the overall stability of clients'' physical health.
- Increased client engagement by consistently offering opportunities for recreation, skill-building activities, and social interaction within the facility or community setting.
- Conducted regular safety checks within the residential environment to minimize risk factors associated with potential accidents or incidents involving clients.
- Managed schedules and transported individuals to doctor appointment and activities.
- Arranged and helped with medications according to established schedule.
- Prepared healthy foods based on personalized nutrition plans.
Human Resources Assistant
SPS Companies, Inc
02.2008 - 09.2008
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
- Responded to employee inquiries regarding benefits and other HR topics.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Compiled employee records from individual departments to maintain central files.
- Checked references for potential candidates.
Education
Bachelor of Science - Organizational Management
Wilmington University
New Castle, DE2011
Associate of Applied Science - Supervisory Management With Emphasis in HR Mgt
Anoka Technical College
Anoka, MN2008
High School Diploma -
Robbinsdale Cooper Senior High School
New Hope, MN06.2004
Skills
- Minnesota Government Access Database (MGA)
- MN Secretary of Stat Boards & Commission Open Position Account Manager
- SharePoint, COSWeb, & SDL Website Management
- Continuity of Operations Plan (COOP) Coordinator
- Wufoo Online Form Website Management
- iSight Case Management System
- Project Manager in 2020 Office Renovation Construction Project
- Accounting / Budgeting / Expense Reporting
- SWIFT (StateWide Integrated Financial Tools) Peoplesoft Database System
- Expert in Online Electronic Inter Office Requisition (EIOR)
- Annual Report Researcher / Amherst H Wilder Foundation
- Control System Assessment Tools (CSAT) Experience
- Office Supplies and Inventory
- Database Administration
- Event Coordination
- Clerical Support
- Vendor Partnerships
- Billing and Invoicing
- Financial and Operational Reporting
- Employee Timesheet Processing
- Office Administration
- Microsoft Office
- Human Resources
- Call Forwarding
- Inquiry Requests
- Vendor Engagement
- Office Meetings
- File System Maintenance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Administrative Office Manager
State Of Minnesota
12.2015 - 11.2023
Human Resource Administrative Specialist
Vision Staffing Solutions Inc.
01.2015 - 12.2015
Direct Support Professional
Mary T
04.2013 - 11.2014
Home Health Aide
English Rose Suites
09.2012 - 06.2013
Support Specialist
Alternatives, Inc
11.2010 - 07.2012
Human Resources Assistant
SPS Companies, Inc
02.2008 - 09.2008
Bachelor of Science - Organizational Management
Wilmington University
Associate of Applied Science - Supervisory Management With Emphasis in HR Mgt
Anoka Technical College
High School Diploma -
Robbinsdale Cooper Senior High School