Savannah Kight
Farmington,MN
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about positive customer service, continuous learning and professional development.
Overview
9
9
years of professional experience
Work History
Court Operations Clerk
State Of Minnesota
Hastings, MN
03.2025 - Current
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Coordinated courtroom proceedings and enforced adherence to proper procedures.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Collected court fees and fines and recorded amounts collected in MNCIS.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Floral Designer
Flowerama
Apple Valley, MN
03.2025 - Current
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Prepared potted plants and bouquets based on customer requirements.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
- Worked well in a team setting, providing support and guidance.
Medical Receptionist
Eagan Valley Pediatrics
Apple Valley, MN
02.2021 - Current
- Verified insurance coverage for appointments and collected co-payments as required.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Scheduled and confirmed patient appointments and consultations.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Contributed innovative ideas and solutions to enhance team cohesiveness and customer service outcomes.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Communicated with patients with compassion while keeping medical information private.
- Prepared charts for patients, ensuring all necessary forms were completed correctly.
- Maintained sterile, neat and organized workspace and waiting area.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Monitored office supplies inventory and placed orders when necessary.
Server
Rascals Bar And Grill
Apple Valley, MN
09.2016 - Current
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
High School Diploma -
Apple Valley High School
Apple Valley, MN06.2016
Skills
- High-volume customer service
- Service prioritization
- Opening and closing procedures
- Issue and conflict resolution
- Training and development
- Data entry
- Appointment management
- Teamwork and collaboration
- Adaptability
- Problem-solving
Timeline
Court Operations Clerk
State Of Minnesota
03.2025 - Current
Floral Designer
Flowerama
03.2025 - Current
Medical Receptionist
Eagan Valley Pediatrics
02.2021 - Current
Server
Rascals Bar And Grill
09.2016 - Current
High School Diploma -
Apple Valley High School
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