Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Borg

Saint Francis,MN

Summary

Meticulous Employee who excels at juggling multiple tasks and working under pressure. Reliable and personable who consistently exceeds quality standards in operations.. Trustworthy, dependable and professional. Highly organized and detail-oriented with more than 10 years experience. Who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Overview

17
17
years of professional experience

Work History

BMA

State Of Minnesota
03.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Dispatcher

Heartland Express Isanti County
04.2018 - 02.2020
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Maintained accurate records of all dispatch calls, ensuring accountability and enabling thorough incident reviews.
  • Maintained high levels of confidentiality and discretion with sensitive information.
  • Answered phone calls and responded to customer emails.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Assisted in resolving customer complaints and grievances.

Document Specialist

National Recoveries INC.
02.2015 - 04.2018
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Reviewed and edited loan agreements to ensure accuracy.
  • Maintained strict confidentiality of bank records and client information.
  • Maintained friendly and professional customer interactions.
  • Added new material to file records and created new records.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Obtained signatures for financial documents and internal and external invoices.
  • Maintained a clean reception area, including lounge and associated areas.
  • Managed office supplies, vendors, organization and upkeep.

CNA

north memorial
05.2008 - 01.2015
  • Taking care of patients and their everyday needs.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Maintained sanitary residents' and program rooms.
  • Answered patient calls for care and feeding.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Cooked appetizing and satisfying meals and snacks.
  • Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
  • Tested and recorded blood glucose levels.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Assisted patients with ambulation and crutch walking.
  • Educated patients and families about infant care, preparation of healthy meals, independent living and adaptation to disability or illness.
  • Monitored vital signs, such as blood pressure and pulse.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.

Education

Anoka ramaey
Anoka, MN

Skills

  • Strong problem solving aptitude
  • Organized multitasking
  • Friendly and helpful
  • Valid MN driver's license
  • Dispatcher
  • Professional and mature
  • Maintains confidentiality
  • Exceptional communication skills
  • Dedicated team player

Timeline

BMA

State Of Minnesota
03.2020 - Current

Dispatcher

Heartland Express Isanti County
04.2018 - 02.2020

Document Specialist

National Recoveries INC.
02.2015 - 04.2018

CNA

north memorial
05.2008 - 01.2015

Anoka ramaey

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Tammy Borg