Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felix Chatman

Ocala,FL

Summary

Results-driven professional with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.

Overview

8
8
years of professional experience

Work History

Remote Telesales Advisor

BroadPath Healthcare
10.2025 - 12.2025
  • Received 30 -50 inbound/outbound calls per day from prospects and members.
  • Enrolled prospects by the consultative sales approach.
  • Followed up with customers to retain and increase sales.
  • Utilized advanced CRM tools to track client interactions efficiently.
  • Maintained up-to-date knowledge on industry trends and regulations.

Independent Contractor - Courier

Rover 3PL
11.2024 - 11.2025
  • Delivered up to 100 medications packages to customer doorsteps and medical offices.
  • Enhanced delivery efficiency by 30z% optimizing routes using GPS navigation and mapping tools with a smart phone.
  • Verified accuracy of all deliveries against order forms.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Medicare Sales Supervisor

Dialog Direct
08.2017 - 10.2024
  • Exceeded sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Conducted weekly performance evaluations, identifying areas for improvement and implementing necessary action plans.
  • Worked jointly with 25 team members to assist with closing sales, cross-selling and upselling of products and services.
  • Analyzed sales data to set quotas and assess potential areas of growth.
  • Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.

Education

Bachelor of Science - Accounting

Bethune-Cookman University
Daytona Beach, FL
04-2004

Skills

  • Time management
  • Decision-making
  • Training and mentoring
  • Problem-solving
  • Goal setting
  • Client engagement
  • Active listening

Timeline

Remote Telesales Advisor

BroadPath Healthcare
10.2025 - 12.2025

Independent Contractor - Courier

Rover 3PL
11.2024 - 11.2025

Medicare Sales Supervisor

Dialog Direct
08.2017 - 10.2024

Bachelor of Science - Accounting

Bethune-Cookman University

Similar Profiles

  • Olintha WashingtonOlintha Washington

    Prior Authorization Specialist at BroadPath HealthcarePrior Authorization Specialist at BroadPath Healthcare

  • Sharde BentonSharde Benton

    Supervisor of Operations at BroadPath HealthcareSupervisor of Operations at BroadPath Healthcare

  • DeChandra BanksDeChandra Banks

    Telesales Insurance Agent at BroadPath HealthcareTelesales Insurance Agent at BroadPath Healthcare

  • Aime ValdesAime Valdes

    *Promoted - Center Admin Assistant at Caremax Medical Centers*Promoted - Center Admin Assistant at Caremax Medical Centers

  • Kelly ThomasKelly Thomas

    Intake and Processing of Customer Donations at The Humane Society of Marion County Thrift StoreIntake and Processing of Customer Donations at The Humane Society of Marion County Thrift Store

CREATE PROFILE