Felix Espinosa
Bryan
Summary
Accomplished Department Manager with a proven track record at Walmart, enhancing customer satisfaction and streamlining inventory management. Adept at fostering teamwork and collaboration, I excel in team management and problem-solving, significantly improving operational efficiency. My leadership is marked by a commitment to safety and providing constructive feedback, driving team performance and goal achievement.
Overview
11
11
years of professional experience
Work History
Team Leader
Walmart
03.2020 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Department Manager
Walmart
10.2015 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Department Manager
Neighborhood Walmart
03.2014 - 01.2015
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Education
High School Diploma -
Bryan High School
Bryan, TX05-2005
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Staff management
- Customer engagement
- Goals and performance
- Work Planning and Prioritization
- Goal setting
- Safety
- Giving constructive feedback
Languages
Spanish
Native or Bilingual
Timeline
Team Leader
Walmart
03.2020 - Current
Department Manager
Walmart
10.2015 - Current
Department Manager
Neighborhood Walmart
03.2014 - 01.2015
High School Diploma -
Bryan High School
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