Felix Luna
Daly City,CA
Summary
Experienced Supervisor and dedicated Security Guard with over three years of experience providing exceptional safety and crime prevention practices for businesses and individuals. A proven track record of professionalism combined with results in avoiding crime and danger. Created various incident reports and security logs, utilizing Google Suite.
Overview
3
3
years of professional experience
Work History
Incident Commander Supervisor
Surefox North America
San Francisco, United States
01.2023 - Current
- Supervised subordinate guards, instilling training and company procedures
- Created various incident reports and security logs
- Developed solutions for a smoother flow of work and improved team morale
- Organized and managed multiple calendars, prioritizing and responding to emails and scheduling meetings
- Assisted with payroll processing, including verifying and entering employee time sheets
- Provided administrative support to multiple departments, including scheduling, coordinating meetings and events, and taking minutes
- Manage any call-offs, late arrivals, no shows, or other attendance issues
- Efficient in Google workspace and Google Suite
Residential Security Agent
Surefox North America
San Francisco, United States
03.2024 - 05.2024
- Manage/monitor surveillance equipment and access points
- Maintained a log of all activity occurring at the residence
- Screening all incoming mail
- Permitted Authorized persons to enter property and monitor entrances and exits
- Observed departing personnel to protect against theft of company and/or client property
- Worked independently and adapted to various work-paces while always maintaining a high-level of attentiveness and energy
- Operated motor vehicles in a safe and legal manner
Mobile Incident Commander / Alternate Supervisor
Surefox North America
San Francisco, United States
07.2022 - 01.2023
- Develop relationships with clients, facilitate collaboration, and have the ability to influence informally across different departments within the team
- Prepare reports on accidents, incidents, and suspicious activities
- Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner
- Patrol Multiple Client Sites in a large city
- Developed efficient driving skill over a long period.
Resilience Officer
Surefox North America
San Francisco, United States
11.2021 - 07.2022
- Assist with access control operations, including verifying the proper ID and credentials of individuals attempting to access the client's facilities
- Monitor entrances and exits to a given facility or site to ensure continued security and protection of the client's employees and property
- Provide assistance to clients' employees as needed and create a safe and friendly environment for visitors and clients in a professional manner.
Education
Surefox Residential Security Officer Course
Surefox North America
11.2023
Surefox Basic Leaders Course -
Surefox North America
01.2023
High School Diploma -
Jefferson High School
05.2020
Skills
- Teamwork
- Leadership
- Ability to Multitask
- Adaptability
- Fast Learner
- Customer Service
- First Aid & CPR
Hobbies and Interests
- Jiu-Jitsu
- Hiking
- Barber
- Traveling
Languages
Spanish
Native or Bilingual
Timeline
Residential Security Agent
Surefox North America
03.2024 - 05.2024
Incident Commander Supervisor
Surefox North America
01.2023 - Current
Mobile Incident Commander / Alternate Supervisor
Surefox North America
07.2022 - 01.2023
Resilience Officer
Surefox North America
11.2021 - 07.2022
Surefox Residential Security Officer Course
Surefox North America
Surefox Basic Leaders Course -
Surefox North America
High School Diploma -
Jefferson High School