Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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Felix Luna

Daly City,CA

Summary

Experienced Supervisor and dedicated Security Guard with over three years of experience providing exceptional safety and crime prevention practices for businesses and individuals. A proven track record of professionalism combined with results in avoiding crime and danger. Created various incident reports and security logs, utilizing Google Suite.

Overview

3
3
years of professional experience

Work History

Incident Commander Supervisor

Surefox North America
01.2023 - Current
  • Supervised subordinate guards, instilling training and company procedures
  • Created various incident reports and security logs
  • Developed solutions for a smoother flow of work and improved team morale
  • Organized and managed multiple calendars, prioritizing and responding to emails and scheduling meetings
  • Assisted with payroll processing, including verifying and entering employee time sheets
  • Provided administrative support to multiple departments, including scheduling, coordinating meetings and events, and taking minutes
  • Manage any call-offs, late arrivals, no shows, or other attendance issues
  • Efficient in Google workspace and Google Suite

Residential Security Agent

Surefox North America
03.2024 - 05.2024
  • Manage/monitor surveillance equipment and access points
  • Maintained a log of all activity occurring at the residence
  • Screening all incoming mail
  • Permitted Authorized persons to enter property and monitor entrances and exits
  • Observed departing personnel to protect against theft of company and/or client property
  • Worked independently and adapted to various work-paces while always maintaining a high-level of attentiveness and energy
  • Operated motor vehicles in a safe and legal manner

Mobile Incident Commander / Alternate Supervisor

Surefox North America
07.2022 - 01.2023
  • Develop relationships with clients, facilitate collaboration, and have the ability to influence informally across different departments within the team
  • Prepare reports on accidents, incidents, and suspicious activities
  • Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner
  • Patrol Multiple Client Sites in a large city
  • Developed efficient driving skill over a long period.

Resilience Officer

Surefox North America
11.2021 - 07.2022
  • Assist with access control operations, including verifying the proper ID and credentials of individuals attempting to access the client's facilities
  • Monitor entrances and exits to a given facility or site to ensure continued security and protection of the client's employees and property
  • Provide assistance to clients' employees as needed and create a safe and friendly environment for visitors and clients in a professional manner.

Education

Surefox Residential Security Officer Course

Surefox North America
11.2023

Surefox Basic Leaders Course -

Surefox North America
01.2023

High School Diploma -

Jefferson High School
05.2020

Skills

  • Teamwork
  • Leadership
  • Ability to Multitask
  • Adaptability
  • Fast Learner
  • Customer Service
  • First Aid & CPR

Hobbies and Interests

  • Jiu-Jitsu
  • Hiking
  • Barber
  • Traveling

Languages

Spanish
Native or Bilingual

Timeline

Residential Security Agent

Surefox North America
03.2024 - 05.2024

Incident Commander Supervisor

Surefox North America
01.2023 - Current

Mobile Incident Commander / Alternate Supervisor

Surefox North America
07.2022 - 01.2023

Resilience Officer

Surefox North America
11.2021 - 07.2022

Surefox Residential Security Officer Course

Surefox North America

Surefox Basic Leaders Course -

Surefox North America

High School Diploma -

Jefferson High School
Felix Luna