Summary
Overview
Work History
Education
Skills
Activities
Certifications
Timeline
Generic

Nicholas Milburn

San Bruno,CA

Summary

Adaptable security supervisor offering 1.5 years of experience from both previous and, current job combined managing security teams and overseeing personnel. Personable leader comfortable interacting with people from diverse cultures and backgrounds. Versed in training guards on various concepts, patrolling grounds and compiling records based on observations and findings. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. An advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in firearm knowledge, defensive tactics, conflict de-escalation techniques, and report writing.

Overview

6
6
years of professional experience

Work History

Incident Commander Supervisor

Surefox
SanFrancisco, CA
04.2021 - Current

Preformed specific security duties as a Incident Commander for numerous campuses, and act as a first respondent to all medical/threat situations.

  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Took over medical situations on campus
  • Make first contact with suspicious individuals on site and ID them
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.

Police Officer Trainee

San Francisco Police Department
05.2024 - 06.2024
  • Attended police academy classes and completed coursework in criminal law, civil rights, firearms safety, and traffic control.
  • Utilized appropriate defensive driving techniques while operating a police utility vehicle in emergency situations.
  • Emergency vehicle operations maneuverability course completion
  • Wrote numerous detailed police reports
  • Trained with fire arms safety and met fire arms course qualifications
  • Hand to hand combat/defensive tactics training
  • BLS (Basic Life Saving) course completion

Police Service Aide

City and County of San Francisco
03.2024 - 05.2024
  • Performed evidence collection and documentation according to departmental protocol.
  • Maintained accurate records of collected evidence in accordance with legal requirements.
  • Utilized computer databases to enter data regarding evidence gathered at crime scenes.
  • Researched case files in order to locate relevant documents related to criminal investigations.
  • Booked evidence/property received by Defense Attorneys and Sworn Officers.
  • Verified property release requests from newly released inmates and released property upon confirmation of investigators.

Police Officer Trainee

San Francisco Police Department
09.2023 - 02.2024
  • Attended police academy classes and completed coursework in criminal law, civil rights, firearms safety, and traffic control.
  • Utilized appropriate defensive driving techniques while operating a police utility vehicle in emergency situations.
  • Emergency vehicle operations maneuverability course completion
  • Wrote numerous detailed police reports
  • Trained with fire arms safety and met fire arms course qualifications
  • Hand to hand combat/defensive tactics training
  • BLS (Basic Life Saving) course completion

Security Professional

Allied Universal Security Services
Daly City, CA
07.2020 - 04.2021
  • Demonstrated public safety dedication through thorough patrolling of community events.
  • *Acquired Guard Card*
  • Supervised property entrances and exits and monitored employee safety.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Trained new security officers on safety protocols and company standards.
  • Recorded required data for incident reports and files quickly and accurately.
  • Broke up public disturbances (Fights/arguments)
  • Removed unwanted persons from property
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Surveilled all areas within facility to identify suspicious behavior.
  • Responded to emergency situations quickly to minimize risk and injury.

Sales Associate

Target
Daly City, CA
12.2018 - 01.2019
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Assisted customers by finding their desires items and checking inventory for items at other locations.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Recommended merchandise to customers based on needs and preferences.

Sales Associate

Champs Sports
Daly City, CA
07.2018 - 10.2018
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Assisted customers by finding desired shoes and checking inventory for items at other locations.
  • Sold various products by explaining unique features and educating customers on the product.
  • Greeted customers
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Education

Some College (No Degree) - Business Administration & Criminal Justice

William Jessup University
San Jose, CA

Some College (No Degree) -

City College of San Francisco
San Francisco, CA

Skills

  • Experience in leadership
  • Excellent communication skills
  • Customer- and service-oriented
  • Team management of 120 employees
  • Adaptability
  • Security officer training
  • Emergency Response
  • Interior and exterior patrol
  • Criminal law knowledge
  • Observant
  • Schedule Analyst
  • Preparing incident reports

Activities

  • 4 year Daly City Police Explorer
  • Peninsula Law Enforcement Explorer Academy- College of San Mateo- San Mateo CA (2017)

Certifications

  • CPR/ AED / FIRST AID
  • BSIS Guard Card (Current)

Timeline

Police Officer Trainee

San Francisco Police Department
05.2024 - 06.2024

Police Service Aide

City and County of San Francisco
03.2024 - 05.2024

Police Officer Trainee

San Francisco Police Department
09.2023 - 02.2024

Incident Commander Supervisor

Surefox
04.2021 - Current

Security Professional

Allied Universal Security Services
07.2020 - 04.2021

Sales Associate

Target
12.2018 - 01.2019

Sales Associate

Champs Sports
07.2018 - 10.2018

Some College (No Degree) - Business Administration & Criminal Justice

William Jessup University

Some College (No Degree) -

City College of San Francisco
Nicholas Milburn