Felix Nunez
Staten Island,New York
Summary
Skilled in drivability issues and fostering customer satisfaction, I leveraged expertise at Dana Ford Lincoln to enhance vehicle performance and client trust. Demonstrating reliability and proficiency in brake systems, my work contributed to a notable improvement in service quality and team efficiency, ensuring high standards of maintenance and repair were consistently met.
Overview
2
2
years of professional experience
Work History
Retail Reset Merchandiser
SAS
07.2024 - Current
- Optimized space utilization, rearranging shelving configurations as needed to accommodate various product types.
- Contributed to a positive work environment, fostering teamwork among colleagues for increased productivity.
- Facilitated smooth transitions between promotional events, ensuring all displays and signage were updated in a timely manner.
- Improved store appearance by executing merchandise resets and planogram updates according to client guidelines.
- Organized and maintained displays to achieve clean and appealing product layouts.
Automotive Technician
Dana Ford Lincoln
04.2023 - 07.2024
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
Auto Body Repair Technician Assistant
All City Collision
12.2022 - 03.2023
- Assisted in restoring vehicles'' structural integrity through precise frame alignment procedures utilizing advanced diagnostic equipment.
- Enhanced team collaboration by effectively communicating with colleagues and supervisors throughout repair processes.
- Assisted in completing repair jobs within estimated timeframes, ensuring timely vehicle returns to customers.
- Improved customer satisfaction by providing efficient and high-quality auto body repairs.
- Supported the completion of complex repair tasks by assisting lead technicians with specialized tools and equipment.
Education
High School Diploma -
Ralph R. McKee
Staten Island, NY06-2023
Skills
- Reliability
- Cleaning procedures
- Replacing parts
- Bay management
- Scheduled services
- Brake systems knowledge
- Drivability issues
- Road testing
- Tire mounting and balancing
- Brake servicing
- Tire balancing
- Customer Satisfaction
Timeline
Retail Reset Merchandiser
SAS
07.2024 - Current
Automotive Technician
Dana Ford Lincoln
04.2023 - 07.2024
Auto Body Repair Technician Assistant
All City Collision
12.2022 - 03.2023
High School Diploma -
Ralph R. McKee
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