Felix Ogbebor
Country Club Hills,USA
Summary
Results-oriented Reentry Case Manager with extensive expertise in research, analysis, and strategic planning, dedicated to fostering positive client relationships and driving measurable improvements in well-being. Recognized for exceptional leadership and critical thinking skills, adept at accurately assessing situations and managing complex, deadline-driven operations. Proficient in conducting comprehensive client assessments and developing tailored action plans that promote effective support for diverse populations. Strong communicator with a proven ability to collaborate seamlessly within multidisciplinary teams while maintaining professionalism and tact in all interactions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Residential Counselor
Clearbrook Social Services
Arlington Heights, IL
05.2012 - Current
- Facilitated daily living activities to promote independence among residents.
- Developed and implemented personalized care plans in collaboration with multidisciplinary teams.
- Monitored behavioral and emotional well-being, providing timely interventions as needed.
- Trained and mentored 25 new staff on best practices for resident engagement and support.
Case Manager
Habilitative Systems, Inc.
Chicago, IL
04.2010 - Current
- Helped ex-offenders receive appropriate, high-quality care with reasonable results.
- Partnered with correction officers, physicians, social workers, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on clinicians' recommendations, insurance limitations, and procedural costs.
- Evaluated treatment plans against individual goals and healthcare standards.
- Managed caseload of 45 ex-offenders to provide comprehensive, community-based reentry services.
- Collaborated with external agencies to meet the educational and transitional needs of ex-offenders and homeless people.
- Meet weekly with clients to provide one-on-one counseling.
- Work in conjunction with the Parole office.
- Provide clients with employment leads and Job Development services.
- Submit Quarterly reports to the Illinois State Coordinator of Project for Assistance in Transition from Homelessness.
- Assist clients in court hearings and advocate for diversion programs instead of incarceration.
- Assist clients in reconnecting with their families.
- Assist qualified clients in obtaining government benefits.
- Participate in the ex-offender reentry summit at the Illinois Department of Corrections Statewide.
- Participate in community mental health and substance use disorder programs.
- Serves as a Care Manager in Chicago Collaborative Bridges, working with other Behavioral Healthcare providers, Hospitals, and Managed Care organizations to reduce high utilization of emergency services by providing case management services to identified high utilizer.
- Coordinated comprehensive care plans for clients, ensuring alignment with individual needs and goals.
- Monitored progress of client outcomes, adapting interventions to enhance effectiveness and satisfaction.
- Facilitated communication among multidisciplinary teams to optimize service delivery and client support.
- Conducted assessments to evaluate client eligibility for services, improving intake efficiency and accuracy.
Education
Doctor of Business Administration - Business Administration - Healthcare Management
National University
San Diego, CA05-2025
Master of Science - LAW
Thomas Jefferson School of Law
San Diego, CA05-2018
MBA - Business Administration
National-Louis University
Chicago, IL06-2002
Bachelor of Arts - Management
National-Louis University
Chicago, IL06-1989
Skills
- Effective motivational interviewing
- Community engagement
- Client support
- Needs assessment expertise
- Comprehensive case management
- Active listening skills
- Effective time management
- Analytical problem-solving
- Comprehensive case management
- Organizational skills
- Problem-solving
- Time management
Accomplishments
- Achieved 0% recidivism of ex-offenders from Illinois Department of Corrections referred to Habilitative Systems, Inc., Re-entry program (Project for Assistance in Transition from Homelessness(PATH) through effectively helping with case management linkages to benefits, access to healthcare, housing, transportation, and job development.
- Author of “Social Determinants of Health Implications on Post-Incarceration in Underserved Communities,” published in ProQuest in 2024.
- Achieved [Result] accuracy and efficiency.
Certification
- Illinois Medicaid Comprehensive Assessment of Needs and Strengths( IM+CANS) Training-2025
- Homeless Management Information System (HMIS) Training-2026.
- Cook County Cannabis Train the Trainer Expungement Training-2025.
- Trauma Informed Training-2026
Languages
English
Full Professional
Timeline
Residential Counselor
Clearbrook Social Services
05.2012 - Current
Case Manager
Habilitative Systems, Inc.
04.2010 - Current
Master of Science - LAW
Thomas Jefferson School of Law
MBA - Business Administration
National-Louis University
Bachelor of Arts - Management
National-Louis University
Doctor of Business Administration - Business Administration - Healthcare Management
National University