Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Felix Perez

Bronx,NY

Summary

To seek and maintain full-time position in hospitality that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Wollman Rink Central Park
10.2022 - 03.2024
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Motivated and trained employees to maximize team productivity.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.

Valet Parking Attendant

LAZ Parking
02.2022 - 09.2023
  • Explained parking rates and retrieval procedures to guests upon arrival.
  • Handled cash transactions accurately, ensuring proper payment for services rendered.
  • Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
  • Maintained accurate records of parked vehicles'' locations within designated areas, ensuring faster retrievals.

Valet Attendant

Manhattan Parking Group
03.2021 - 04.2022
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Assisted in training of new team members, ensuring consistent service quality across all attendants.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Reduced wait times for guests with effective communication and coordination among valet team members.
  • Maintained cleanliness of valet area, contributing to positive first impressions for hotel guests.
  • Demonstrated strong multitasking abilities while navigating busy work environments under pressure situations.

Education

GED -

Operation Equivalency
New York,N.Y.
05.2019

Skills

  • Operations Management
  • Performance Monitoring
  • Task Delegation
  • Call Center Experience
  • Customer Service-Oriented
  • Workflow Optimization

Certification

N.Y. State Drivers Liscense

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Operations Supervisor

Wollman Rink Central Park
10.2022 - 03.2024

Valet Parking Attendant

LAZ Parking
02.2022 - 09.2023

Valet Attendant

Manhattan Parking Group
03.2021 - 04.2022

GED -

Operation Equivalency

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Felix Perez