Felix Quinones Lozano
Greeley,CO
Summary
Dynamic leader with a proven track record at Rent A Center Warehouse & Retail Store, excelling in operations management and strategic planning. Spearheaded initiatives that ranked the team #1 in sales and collections statewide, showcasing exceptional leadership and problem-solving skills. Expert in P&L management and bilingual communication, driving performance improvement and fostering robust partnerships for sustained growth.
Overview
6
6
years of professional experience
Work History
General Manager
Rent A Center Warehouse & Retail Store
Commerce City, CO
05.2022 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Ranked As the #1 Sales and Collection team in region of 120 locations statewide consecutively.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Profit and Loss Experience
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Security Supervisor
Greeley Evans School District 6
Greeley, CO
08.2020 - 05.2022
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Store Manager
Sprint
Loveland, CO
03.2018 - 03.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
High School Diploma -
Gateway High School
Aurora, CO05.2018
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Efficient multi-tasker
- Staff Training and Development
- P&L Management
- Labor Cost Controls
- Process Improvements
- Strategic Planning
- Performance Improvement
- Sales Team Development
- Bilingual
- Budget Analysis
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Rent A Center Warehouse & Retail Store
05.2022 - Current
Security Supervisor
Greeley Evans School District 6
08.2020 - 05.2022
Store Manager
Sprint
03.2018 - 03.2020
High School Diploma -
Gateway High School