Felix Wohlford
Oak Grove,MO
Summary
Dynamic General Manager with a proven track record at Lifted and Lowered Golf Carts, excelling in operations management and team leadership. Spearheaded strategies that drove year-over-year growth, while enhancing client relations and employee satisfaction. Expert in P&L management and committed to fostering a collaborative work environment.
Overview
10
10
years of professional experience
Work History
General Manager
Lifted and Lowered Golf Carts
Grain Valley, MO
11.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Senior Sales Executive
Landmark Dodge Chrysler Jeep Ram
Independence, MO
06.2019 - 11.2023
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
Automotive Technician/Advisor
Big O Tires
Blue Springs, MO
11.2017 - 09.2018
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Automotive Technician/Advisor
NTB-National Tire & Battery
Blue Springs, MO
09.2016 - 11.2017
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Irrigation Technician and Sales
Sonshine Lawn And Landscape
Grandview, MO
03.2015 - 09.2016
- Installed irrigation systems for all types of customers, both residential, and commercial.
- Troubleshot complex issues within existing irrigation systems to identify root causes and implement lasting solutions.
- Supervised installation work of other technicians to make sure systems were fully operational.
- Improved irrigation system efficiency by conducting regular inspections and maintenance tasks.
Education
Full Sail University
Winter Park, FLSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Inventory control
- Goal setting
- Verbal and written communication
- Administrative skills
- P&L management
- Schedule management
- Staff motivation
- Performance improvement
- Exceptional interpersonal communication
- Expense control
- Business development
- Purchasing and planning
- Business administration
- Sales expertise
- Community outreach
Timeline
General Manager
Lifted and Lowered Golf Carts
11.2023 - Current
Senior Sales Executive
Landmark Dodge Chrysler Jeep Ram
06.2019 - 11.2023
Automotive Technician/Advisor
Big O Tires
11.2017 - 09.2018
Automotive Technician/Advisor
NTB-National Tire & Battery
09.2016 - 11.2017
Irrigation Technician and Sales
Sonshine Lawn And Landscape
03.2015 - 09.2016
Full Sail University