Felix Anahi Hernandez
Manager Assistant
Elkridge ,MD
11
years of professional experience
Dynamic and detail-oriented professional with a proven track record at Lowe’s, excelling in customer service and teamwork. Adept at problem-solving and time management, I thrive in fast-paced environments, consistently delivering results while fostering positive relationships. Committed to continual improvement and learning, I bring a friendly attitude and strong organizational skills to every challenge.
Work History
Lowe’s
3 Years 5 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Live Casino
6 Years 7 Months- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail
- Achieved a 98% customer satisfaction rating by consistently delivering high-quality dishes prepared using the Rational SelfCookingCenter.
- Implemented TouchBistro KDS, which reduced order errors by 23% and improved communication between kitchen staff and front-of-house teams.
- Optimized the Portillo's menu pricing with MenuMax, resulting in a 14% increase in revenue.
- Prepared and plated dishes according to the restaurant's standards, maintaining a consistent uality rating of 96%.
Arby’s
11 Years 7 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Dependable and responsible
Excellent communication
Active listening
Organization and time management
Timeline
Lowe’s
Manager Assistant
03.2023 - 08.2026Read More
Live Casino
Linde Cook Lll
03.2020 - 2023Read More
Arby’s
Linde Cook Lll
03.2015 - 2018Read More
Laurel High School
High School Diploma
Read More