Feliza Campos
Bronx,NY
Summary
Dynamic Clinical and Administrative Assistant with proven expertise in patient care coordination, medical terminology, and document filing. Excelled at Mobile Health Services by enhancing patient satisfaction and ensuring meticulous record-keeping. Skilled in telephone etiquette and clinical support, adept at improving operational efficiency and building strong relationships.
Overview
7
7
years of professional experience
Work History
Clinical Assistant
Mobile Health Services
2022.06 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Followed comprehensive clinical protocols to safeguard patient safety.
Administrative Assistant
H&H
2018.02 - 2021.01
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
High School Diploma -
High School For Health Professions And Human S.
New York, NY2017-06
Skills
- Appointment Scheduling
- Patients' vital signs
- Patient Care Coordination
- Medical Terminology
- Document filing
- Telephone Etiquette
- Electronic Health Records
- Clinical Support
Languages
Spanish
Full Professional
Timeline
Clinical Assistant
Mobile Health Services
2022.06 - Current
Administrative Assistant
H&H
2018.02 - 2021.01
High School Diploma -
High School For Health Professions And Human S.