Summary
Overview
Work History
Education
Skills
Timeline
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Felonna Carter

143 Towne Square Dr Newport News,VA

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Certified Hairstylist with extensive customer service background. Motivated by love of aesthetic improvement and desire for customer satisfaction. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

6
6
years of professional experience

Work History

Hairstylist

MAD SKILLZ SALON
01.2023 - Current
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.

Office Assistant

DYNASTY RESTAURANT & LOUNGE
07.2017 - 12.2022
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
  • Organized events and meetings to maximize capacity and keep event venues running smoothly.

Receptionist

ADVANCE FABRICATION
05.2019 - 04.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Sales Associate

LOGIN
10.2018 - 04.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

COSMETOLOGY LICENSE - Cosmetology

Virginia School of Hair Design
Hampton, VA
01.2020

High School Diploma -

Warwick High School
Newport News, VA
06.2016

Skills

  • Assessing Outcomes
  • Workflow Efficiency
  • Desktop and Laptop Computers
  • Detail-Orientated
  • Customer Assistance
  • Time Management
  • Reception Desk Management
  • Event Planning
  • Inventory Control
  • Cosmetology
  • Critical Thinking

Timeline

Hairstylist

MAD SKILLZ SALON
01.2023 - Current

Receptionist

ADVANCE FABRICATION
05.2019 - 04.2020

Sales Associate

LOGIN
10.2018 - 04.2019

Office Assistant

DYNASTY RESTAURANT & LOUNGE
07.2017 - 12.2022

COSMETOLOGY LICENSE - Cosmetology

Virginia School of Hair Design

High School Diploma -

Warwick High School

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Felonna Carter