FERANMI KEHINDE
Arlington,Tx
Summary
Possess exceptional communication and interpersonal skills with a proven ability to provide exceptional cystomer service and satisfaction. Skilled in working under pressure and adapting to new situations and challenges to improve the company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
07.2024 - Current
- Handled cash register and processed transactions accurately and swiftly
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Coordinated staff scheduling to meet fluctuating customer demand effectively.
- Trained and mentored team members to enhance service quality and efficiency.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Medical Assistant Student Intern
Medical City Arlington
03.2023 - 05.2024
- Prepared exam rooms with necessary instruments prior to patient visits
- Maintained patient records in accordance with HIPAA regulations.
- Performed administrative duties such as answering phones promptly, and efficiently addressing inquiries from patients.
- Administered patient care and treatments according to protocols, including injections, immunizations, venipuncture, and wound care.
- Performed clinical duties such as vital signs, EKGs, Lab specimen collection, and processing.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Recorded patient histories and vital signs accurately for efficient care delivery.
Education
Associate Of Science -
Tarrant County College
High School Diploma -
James Bowie High School
05.2024
Skills
- Communication skills
- Customer service
- Team Collaboration
- Detail-oriented
- Time management
- Administrative duties
- Problem-solving skills
- Staff training and development
- Staff management
- Task delegation
- Documentation and reporting
- Team leadership
- Decision-making
Community Service
Volunteer Coordinator, She's All That NGO, Lagos, Nigeria, 01/01/19, Present
- Assisted in raising funds each year for widows and single mothers.
- Coordinated volunteers for events and assisted in training them for the right tasks.
- Prepared thank you letters to donors for donations received.
- Assessed donation requests and determined which ones were most appropriate for the organization's mission.
Accomplishments
Employee of the month, McDonald
Certification
- NHA Phlebotomy Technician Certification (CPT)
- CPR Certification
- Certified Clinical Medical Assistant (CCMA)
Timeline
Manager
McDonald's
07.2024 - Current
Medical Assistant Student Intern
Medical City Arlington
03.2023 - 05.2024
Associate Of Science -
Tarrant County College
High School Diploma -
James Bowie High School