Feras Alnass
Willowbrook,IL
Summary
Associate Banker with a talent for engaging customers and developing strong relationships. Skilled in providing excellent customer service, handling financial transactions, and identifying customer needs. Proficient in the latest banking technology and fluent in English and Arabic. Demonstrates adaptability, attention to detail, and exceptional time management skills.
Overview
4
4
years of professional experience
Work History
ASSOCIATE BANKER
JPMorgan Chase Bank
Hickory Hills, IL
09.2024 - Current
- Assist customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner
- Develop strong customer relationships by providing excellent customer service and responding to inquiries promptly
- Engage customers and prospects using questions to discover financial needs
OWNER AND AUTO DETAILER
FDAutoCare
Willowbrook, IL
03.2024 - Current
- Develop effective strategies to increase customer satisfaction and engagement, resulting in an increase in sales revenue
- Comprised a business plan that outlines company goals and objectives
- Perform interior and exterior detailing on a variety of vehicles, including cars, trucks, vans, and SUVs
- Detail engine compartments by removing dirt and debris using degreasers and pressure washers
CAR PORTER AND SALES
Highline Auto Sales
Willowbrook, IL
08.2023 - 11.2024
- Demonstrate superior customer service skills by providing courteous, prompt assistance to customers with their vehicle needs
- Perform daily inspections of incoming and outgoing vehicles for damages or defects prior to delivery or pick-up
- Perform interior detailing tasks such as shampooing carpets, vacuuming seats and cleaning windows
- Demonstrate skill in cleaning and detailing vehicles using a variety of tools and products, including polishes, waxes, detergents, vacuums, buffers and steam cleaners
- Perform inspections and keep accurate records of vehicle's condition
- Supported clients in identifying ideal car based on their preferences and requirements.
CASHIER
Chick-fil-A
Willowbrook, IL
06.2021 - 12.2021
- Assisted customers by providing information and resolving their complaints
- Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans
Education
ASSOCIATE IN ARTS (A.A.) - BUSINESS MANAGEMENT CANDIDATE
College of DuPage
Glen Ellyn, IL05.2025
HIGH SCHOOL DIPLOMA -
Hinsdale South High School
Darien, IL05.2023
Skills
- Bilingual in English and Arabic
- Great communication skills
- Ability to work under stressful situations
- Experienced in the top latest technology
- Time Management
- Attention to Detail
- Adaptability and Flexibility
- Great at multi-tasking
Timeline
ASSOCIATE BANKER
JPMorgan Chase Bank
09.2024 - Current
OWNER AND AUTO DETAILER
FDAutoCare
03.2024 - Current
CAR PORTER AND SALES
Highline Auto Sales
08.2023 - 11.2024
CASHIER
Chick-fil-A
06.2021 - 12.2021
ASSOCIATE IN ARTS (A.A.) - BUSINESS MANAGEMENT CANDIDATE
College of DuPage
HIGH SCHOOL DIPLOMA -
Hinsdale South High School