Overview
Work History
Education
Skills
Timeline
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Raghad Shehadeh

Beaverton,OR

Overview

3
3
years of professional experience

Work History

Associate Banker

Chase Bank
08.2025 - Current
  • Assisted clients with account inquiries and provided exceptional customer service.
  • Managed cash handling procedures to guarantee accurate balancing of cash drawers.
  • Established strong relationships with customers to increase customer loyalty.
  • Resolved customer complaints in a timely manner while adhering to bank policies and procedures.
  • Assisted customers by answering banking questions and recommending solutions.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.

Crew Trainer

McDonald's
09.2022 - 07.2025
  • Trained new employees on food safety, service procedures, and operational tasks.
  • Mentored and coached new trainers, improving training outcomes and reducing turnover.
  • Led hands-on demonstrations and maintained high service standards under pressure.
  • Implemented clear communication strategies, boosting team efficiency and customer satisfaction.

Cashier

Dot Sugar
06.2022 - 09.2022
  • Delivered prompt, friendly service and accurate transactions using POS systems.
  • Encouraged upselling by promoting current deals and store rewards.
  • Maintained cleanliness and order at checkout, enhancing customer experience.

Event Planning Assistant

Sisters in Design
03.2022 - 06.2022
  • Assisted in scheduling, vendor coordination, and budget management for multiple events.
  • Promoted events through social media and helped execute creative themes.
  • Resolved client questions and concerns while keeping timelines on track.

Education

Bachelor of Science - Computer Science

Portland State University
Portland, OR
01-2027

Associate of Science - Computer Science

Portland Community College
Portland, OR
06.2025

High School -

Mountainside High School
Beaverton, OR

High School -

Al-Hikmeh High School
Amman, Jordan

Skills

  • Languages: Fluent in Arabic and English
  • Technical: Basic C/C POS Systems
  • Soft Skills: Strong research & analytical thinking Attention to detail Leadership & training
  • Communication: Excellent verbal, written, and interpersonal skills
  • Other: Adaptability Customer service Organizational skills

Timeline

Associate Banker

Chase Bank
08.2025 - Current

Crew Trainer

McDonald's
09.2022 - 07.2025

Cashier

Dot Sugar
06.2022 - 09.2022

Event Planning Assistant

Sisters in Design
03.2022 - 06.2022

Associate of Science - Computer Science

Portland Community College

Bachelor of Science - Computer Science

Portland State University

High School -

Mountainside High School

High School -

Al-Hikmeh High School

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Raghad Shehadeh