Raghad Shehadeh
Beaverton,OR
Overview
3
3
years of professional experience
Work History
Associate Banker
Chase Bank
08.2025 - Current
- Assisted clients with account inquiries and provided exceptional customer service.
- Managed cash handling procedures to guarantee accurate balancing of cash drawers.
- Established strong relationships with customers to increase customer loyalty.
- Resolved customer complaints in a timely manner while adhering to bank policies and procedures.
- Assisted customers by answering banking questions and recommending solutions.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
Crew Trainer
McDonald's
09.2022 - 07.2025
- Trained new employees on food safety, service procedures, and operational tasks.
- Mentored and coached new trainers, improving training outcomes and reducing turnover.
- Led hands-on demonstrations and maintained high service standards under pressure.
- Implemented clear communication strategies, boosting team efficiency and customer satisfaction.
Cashier
Dot Sugar
06.2022 - 09.2022
- Delivered prompt, friendly service and accurate transactions using POS systems.
- Encouraged upselling by promoting current deals and store rewards.
- Maintained cleanliness and order at checkout, enhancing customer experience.
Event Planning Assistant
Sisters in Design
03.2022 - 06.2022
- Assisted in scheduling, vendor coordination, and budget management for multiple events.
- Promoted events through social media and helped execute creative themes.
- Resolved client questions and concerns while keeping timelines on track.
Education
Bachelor of Science - Computer Science
Portland State University
Portland, OR01-2027
Associate of Science - Computer Science
Portland Community College
Portland, OR06.2025
High School -
Mountainside High School
Beaverton, ORHigh School -
Al-Hikmeh High School
Amman, Jordan Skills
- Languages: Fluent in Arabic and English
- Technical: Basic C/C POS Systems
- Soft Skills: Strong research & analytical thinking Attention to detail Leadership & training
- Communication: Excellent verbal, written, and interpersonal skills
- Other: Adaptability Customer service Organizational skills
Timeline
Associate Banker
Chase Bank
08.2025 - Current
Crew Trainer
McDonald's
09.2022 - 07.2025
Cashier
Dot Sugar
06.2022 - 09.2022
Event Planning Assistant
Sisters in Design
03.2022 - 06.2022
Associate of Science - Computer Science
Portland Community College
Bachelor of Science - Computer Science
Portland State University
High School -
Mountainside High School
High School -
Al-Hikmeh High School