Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julissa Mendoza

Fort Worth

Summary

Dedicated and detail-oriented professional with over 5 years of experience in customer service, operations, and team leadership. Proven ability to communicate effectively, resolve issues efficiently, and build strong client relationships through empathy and active listening. Skilled in managing sensitive information, multitasking in fast-paced environments, and adapting quickly to new roles. Eager to leverage transferable skills and strong work ethic to begin a rewarding career in healthcare, with a commitment to providing compassionate and high-quality patient support.

Overview

6
6
years of professional experience

Work History

Associate Banker

Chase Bank
08.2023 - Current
  • Managed daily banking operations ensuring compliance with regulatory standards.
  • Assisted customers with account inquiries, resolving issues efficiently and effectively.
  • Opened, closed, and updated accounts for customers.
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Analyzed customer financial needs to recommend appropriate products and services.
  • Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.

Assistant Manager

Panda Express
04.2019 - 08.2023


  • Led daily operations ensuring exceptional customer service and satisfaction.
  • Developed and implemented training procedures for staff to enhance service efficiency.
  • Managed inventory control processes, reducing waste and optimizing supply chain management.
  • Facilitated effective communication between front-of-house and back-of-house teams, fostering a collaborative work environment that led to smoother operations.

Education

High School -

Arlington Heights High School
06.2021

Associate of Arts -

Tarrant County College
06-2023

Bachelor of Science - Biology

The University of Texas At Arlington
Arlington, TX
05-2027

Skills

  • Strong verbal and written communication
  • Empathetic customer engagement
  • Conflict resolution and problem-solving
  • Multitasking in high-pressure environments
  • Confidentiality and data accuracy
  • Team leadership
  • Proficient in prioritizing tasks
  • Languages: Fluent in English; Conversational in Spanish

Timeline

Associate Banker

Chase Bank
08.2023 - Current

Assistant Manager

Panda Express
04.2019 - 08.2023

High School -

Arlington Heights High School

Associate of Arts -

Tarrant County College

Bachelor of Science - Biology

The University of Texas At Arlington

Similar Profiles

CREATE PROFILE