Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Work Preference
Generic
Jazzlyn A. Hepburn

Jazzlyn A. Hepburn

Student
Union City,GA

Summary

Dedicated professional with a strong emphasis on continual process improvement and increased product movement efficiency. Experienced working with quality assurance teams to guarantee compliance with safety requirements, including OSHA rules. Proven ability to handle stress in high-pressure situations while paying close attention to detail in quality assurance procedures. Skilled in applying lean principles to workflow improvement and has great process optimization skills. Excellent verbal and written communication skills help teams collaborate and solve problems more effectively. Committed to producing high-quality solutions while cultivating a culture of safety and efficiency. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Associate Banker

JP Morgan Chase
Union City, GA
02.2025 - Current
  • Greet customers warmly and assist with everyday banking transactions (deposits, withdrawals, check cashing, etc.)
  • Educate customers on Chase’s products, services, and digital banking tools
  • Identify customer needs and connect them with specialists (e.g., Relationship Bankers, Loan Officers)
  • Help customers with ATM and mobile banking inquiries
  • Ensure compliance with bank policies and security procedures
  • Work collaboratively with your team to achieve branch goals
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Managed risk effectively by adhering to bank policies, procedures, and regulatory requirements during transactions and account opening processes.

Sortation Associate

Amazon MGE9 Sortation Center
Union City, GA
10.2024 - 01.2025
  • Led safety talks before shifts
  • Cross-checked package labels and barcodes
  • Worked cross-functionally with shipping teams
  • Communicated clearly with leadership
  • Served as a picker and packer
  • Increased efficiency in the sortation center
  • Optimized sortation system software
  • Lifted 50+ pounds using safety lifting belt.

Team Associate

Walmart Supercenter
Union City, GA
10.2023 - 11.2024
  • Partnered with sales team
  • Acted as team lead during holiday sales campaigns
  • Improved delivery of high-quality results
  • Enhanced interdepartmental communication
  • Assisted in managing daily operations
  • Increased overall team proficiency
  • Facilitated clear communication
  • Identified and resolved discrepancies
  • Resolved issues quickly to maintain productivity goals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

Associate of Arts - Business Administration

Georgia State University-Perimeter
Atlanta, United States
04.2025 - Current

High School Diploma -

Langston Hughes High School
Fairburn, GA
08.2019 - 05.2023

Skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Associate of Arts - Business Administration

Georgia State University-Perimeter
04.2025 - Current

Associate Banker

JP Morgan Chase
02.2025 - Current

Sortation Associate

Amazon MGE9 Sortation Center
10.2024 - 01.2025

Team Associate

Walmart Supercenter
10.2023 - 11.2024

High School Diploma -

Langston Hughes High School
08.2019 - 05.2023

Work Preference

Work Type

Full TimePart TimeInternship

Work Location

On-SiteRemote

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsTeam Building / Company RetreatsWork from home option
Jazzlyn A. HepburnStudent
Resume profile created at Zety.com