Feras Nassar
Syracuse
Summary
Hardworking area manager with 15+ years of experience in food service management, specializing in inventory control and strategic planning. Proven track record in enhancing operational efficiency and team performance through effective training and development initiatives. Skilled in cost control and succession planning, with a strong ability to collaborate and lead high-performing teams. Committed to fostering a positive work environment and driving business growth. Authorized to work in the US for any employer.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Kitchen/FOH Manager
Golden Corral
Raleigh, NC
04.2007 - 11.2016
- Oversaw front-of-house operations, ensuring optimal guest experiences and efficient service delivery.
- Trained and mentored staff on customer service protocols and operational standards.
- Implemented inventory management systems to streamline stock control and reduce waste.
- Developed and maintained relationships with vendors to enhance supply chain efficiency.
- Resolved guest complaints promptly, enhancing overall satisfaction and loyalty.
Area Manager
Dunkin
Syracuse, NY
11.2020 - 12.2025
- Led regional teams to achieve operational excellence and enhance service delivery.
- Developed and implemented strategic plans to optimize resource allocation and improve efficiency.
- Mentored and trained management staff, fostering leadership development across multiple locations.
- Analyzed market trends to identify growth opportunities and drive competitive advantage in territory.
Education
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Trade school
Skills
- Customer service management
- Team management
- Sales forecasts
- Management
- Inventory control
- Food safety management
- Knowledge of food safety skills
- Cost Control
- Conducting staff training sessions as a store manager - Staff training sessions conducted as a store manager (More than 50 sessions)
- Restaurant management
- Succession planning
- Hospitality
- Manual handling
- Kitchen Experience
- Loyalty programs
- Team motivation (leadership skill)
- Schedule Management
- Supervising experience
- Inventory management
- Teamwork
- Host/hostess experience
- Cooking
- Strategic planning
- Problem-solving abilities
- Business development
- Budget management
- Effective time management
- Store opening procedures
- Team development
- Attention to detail
- Sales goal setting
- Heavy lifting
- Word processing
- Baking
- Business management
- Retail industry recruitment
- Customer satisfaction tracking
- Cash handling
- Recruiting
- Team leadership
- Ability to collaborate
- Store management
- Retail management - Retail management experience (6-10 years)
- Inventory management software
- Retail emergency response
- Excellent multitasking skills
- Safety standards in production
- Outstanding interpersonal
- Training & development
- Flexible and open minded
- Leadership
- POS systems
- Staff scheduling
Certification
Driver's License
Languages
English
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Area Manager
Dunkin
11.2020 - 12.2025
Kitchen/FOH Manager
Golden Corral
04.2007 - 11.2016
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Trade school