Summary
Overview
Work History
Education
Skills
Timeline
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Ferdinand Santiago

Lowell,MA

Summary

Driven professional with experience at Tempus Unlimited, excelling in personal hygiene assistance and customer service. Demonstrated success in improving patient comfort and enhancing product quality through meticulous stock rotation and sanitation practices. Known for compassionate care and a strong work ethic, adept at fostering independence in patients and ensuring a safe, clean environment.

Overview

4
4
years of professional experience

Work History

PCA

Tempus Unlimited
09.2022 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.

Produce Clerk

Market Basket
08.2020 - 09.2022
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
04.2023

Skills

  • Personal Hygiene Assistance
  • Emotional Support
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Service
  • Compassionate Care
  • Positive Attitude
  • Packaging and Labeling
  • Cleaning and sanitation
  • Stock Rotation
  • Strong Work Ethic

Timeline

PCA

Tempus Unlimited
09.2022 - Current

Produce Clerk

Market Basket
08.2020 - 09.2022

High School Diploma -

Penn Foster Career School

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Ferdinand Santiago