Ferehiwot Sheffield
Queens,NY
Summary
Energetically excelled at Applebee’s Restaurants LLC, mastering cash handling and customer service, ensuring satisfaction and efficiency. Demonstrated exceptional team collaboration and complaint resolution skills, significantly enhancing dining experiences. Proven ability to maintain composure and service quality during peak times, showcasing a blend of hospitality expertise and sales acumen.
Overview
11
11
years of professional experience
Work History
Business Owner
Emeye Ethiopian
07.2022 - Current
Waitress
Applebee’s Restaurants LLC
08.2013 - Current
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Associate Degree - Information Technology
Cpu Collage
EthiopiaSkills
- Customer Service
- Hospitality service expertise
- Team Collaboration
- Complaint resolution
- Payment Processing
- Sales expertise
- Handling Complaints
- Cash Handling
Languages
American sign language
Limited Working
Timeline
Business Owner
Emeye Ethiopian
07.2022 - Current
Waitress
Applebee’s Restaurants LLC
08.2013 - Current
Associate Degree - Information Technology
Cpu Collage
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