FERIDO S. SHIFA
Oakland
Summary
Dynamic professional with a proven track record at Uber, achieving 98% customer satisfaction. Skilled in Python and creative problem-solving, I excel in time management and teamwork, consistently enhancing customer experiences and operational efficiency. My diverse technical expertise complements my commitment to delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Driver
Uber
05.2021 - 12.2024
- Achieved 98% customer satisfaction.
- Enhanced time management and problem-solving skills with good Communication.
Customer Service
Walgreens
- Assist the team by stacking and rotating merchandise.
- Positive customer experience with fair, friendly, and courteous service.
Education
B.S. - Electrical Engineering
San Francisco State University
CA, USASome College (No Degree) -
Laney College
900 Fallon Street, Oakland, CA 94607, USASkills
- Python
- MATLAB Simulink
- C
- C
- C#
- Eagle
- KiCAD
- Xilinx
- Arduino
- STM32
- Solidworks
- AutoCAD
- Creative thinking
- Time Management
- Teamwork
Training
- C/C++/C# programming
- Control & Embedded
- Systems Microcontrollers & Microprocessors
- Engineering Experimentation
- Calculus I, II, III
- Linear System Analysis
- Differential equation & Linear Algebra
- Image and Signal Processing
Projects
Accelerated Micromouse Robot, Develop a maze-solving robot by integrating sensor systems and navigation algorithms to navigate through complex environments autonomously. High-Efficiency Buck Converter, Design and validation of a compact, high-efficiency buck converter that steps down 5V to 1.8V up to 5A using the LM21215 integrated FET controller. Remote Control Toy Car, Design and operate a Bluetooth-enabled RC car, showcasing the integration of NUCLEO-L476RG microcontroller and L298N motor drivers for precise motion control.
Timeline
Driver
Uber
05.2021 - 12.2024
Customer Service
Walgreens
B.S. - Electrical Engineering
San Francisco State University
Some College (No Degree) -
Laney College
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