FERIYAL RAMANI
Duluth,GA
Summary
Dynamic leader with proven customer service and team leadership skills, honed at Hina Mithani and ABACS GA LLC. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional time management and decision-making abilities. Achieved significant improvements in employee engagement and service delivery, ensuring a professional and organized environment.
Overview
5
5
years of professional experience
Work History
Manager
Hina Mithani
04.2024 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Receptionist
ABACS GA LLC
06.2020 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Master of Business Administration - Business Administration
UNDERWOOD UNIVERSITY
Suwanee, GA12-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Manager
Hina Mithani
04.2024 - 12.2024
Receptionist
ABACS GA LLC
06.2020 - 01.2021
Master of Business Administration - Business Administration
UNDERWOOD UNIVERSITY
Similar Profiles
Ali MithaniAli Mithani
Sales & Marketing at Mithani EstateSales & Marketing at Mithani Estate
Léa TaïebLéa Taïeb
Assistante Décoration at Hina de Laubrière (Miramar, USA & Londres, UK)Assistante Décoration at Hina de Laubrière (Miramar, USA & Londres, UK)
Hemi MartinezHemi Martinez
Assistant Manager at Hina Raes CafeAssistant Manager at Hina Raes Cafe