Ferlin Rowan
Idabel,OK
Summary
Security Supervisor with extensive knowledge of first-aid and emergency protocols. Demonstrates professionalism, quick-learning abilities, and commitment to integrity. Highly motivated to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills contribute to effective unsupervised work and rapid skill acquisition.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Security Senior Sergeant
Choctaw Nation of Oklahoma
Broken Bow, OK
01.2008 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Provided security team leadership and contributed to on-call duties.
Education
GED -
Idabel High School
Idabel, OK05-2000
Skills
- Problem Resolution
- Analytical and Critical Thinking
- Conflict Resolution
- Microsoft Word
- Armed Security CLEET certified
- Flexible and Adaptable
- Self-Directed
- Time Management
Certification
Oklahoma Armed Security CLEET certified
References
References available upon request.
Timeline
Security Senior Sergeant
Choctaw Nation of Oklahoma
01.2008 - Current
GED -
Idabel High School
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