Fernanda Castorena
San Antonio,TX
Summary
Smoothly direct employees carrying out Type operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision.
Skilled Production Worker offering Number years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.
Organized Manufacturing Manager with exceptional dedication to thorough leadership and streamlining processes. Adept at long-term budget management and raising company profits through efficient product manufacturing. Expert in Product and material sourcing with knowledge of Software use.
Overview
6
6
years of professional experience
Work History
Auto Claims Adjuster
Allcat Claims Service
2022.12 - Current
- Worked with ALR, Guidewire, Raptor software
- Negotiated with claimants to settle claims.
- Reviewed police reports, photographs and other documentation to gain complete understanding of accident.
- Demonstrated expert knowledge of auto insurance policies and coverages, allowing for accurate assessment of damages and appropriate claim payouts.
- Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
- Acted as a reliable point of contact for customers throughout the claims process, addressing their concerns with empathy and professionalism.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Package Scanner/ Ship Dock
Amazon
2021.11 - 2022.08
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Monitored outgoing packages for proper labels and accurate address information.
- Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
- Complied with safety, health and environmental regulations as prescribed by law.
Cashier
CiCis Pizza
2018.12 - 2020.03
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
GED -
South San Antonio High School
San Antonio, TX05.2018
Skills
- Inventory Control Programs
- Production Deadlines
- Complex Problem-Solving
- Production Reports Maintenance
- Active Listening
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Auto Claims Adjuster
Allcat Claims Service
2022.12 - Current
Package Scanner/ Ship Dock
Amazon
2021.11 - 2022.08
Cashier
CiCis Pizza
2018.12 - 2020.03
GED -
South San Antonio High School