Fernanda Martinez Porras
Mesa,AZ
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Restaurant Hostess
Echo 5 Sports Pub
Mesa, Arizona
09.2021 - 08.2024
- Greeted and seated guests in a welcoming manner.
- Managed reservation system for efficient table assignments.
- Collaborated with servers to ensure smooth guest flow.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
Certificate - Digital Arts
Maricopa Community Colleges, Mesa Community College
Mesa, AZ 08.2024 - 12.2025
Skills
- Digital design
- Customer service
- Team collaboration
- Time management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Certificate - Digital Arts
Maricopa Community Colleges, Mesa Community College
08.2024 - 12.2025
Restaurant Hostess
Echo 5 Sports Pub
09.2021 - 08.2024