Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Fernanda Mora-Cortes

Hockley

Summary

Detail oriented Skin Care Specialist recognized for creating customized skincare plans and driving retail sales. Committed to delivering exceptional service and fostering a collaborative team environment, ensuring customer satisfaction!

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Store Manager

LA Fragancia
Cypress, TX
07.2025 - Current
  • Supervised daily store operations to ensure optimal customer service and product availability.
  • Implemented inventory management processes to reduce stock discrepancies and improve accuracy.
  • Maintained visual merchandising standards to create an appealing shopping environment.
  • Resolved customer inquiries and complaints efficiently, improving overall satisfaction ratings.

Secretary

MG Autobody & Collision Center
Cypress, TX
12.2022 - Current
  • Managed scheduling and appointment coordination for staff and clients, ensuring efficient workflow.
  • Prepared and maintained accurate records of customer interactions and transactions.
  • Monitored inventory levels of parts and supplies, minimizing stockouts while also reducing overhead costs associated with excess inventory.

Skin Care Specialist

YEPO Cosmetics
Cypress, TX
05.2025 - 08.2025
  • Assisted in product demonstrations to educate clients on proper application techniques and benefits.
  • Collaborated with team members to enhance customer experience through effective communication and service delivery.
  • Conducted skin analysis to recommend personalized skincare regimens, enhancing client satisfaction and loyalty.

Education

License - Esthetics

Ogle School
TX
07-2024

High School Diploma -

Waller High School
Waller, TX
05-2023

Skills

  • Customer service
  • Strong multi-tasking
  • Skincare product sales
  • Microdermabrasion expertise
  • Customized skincare plans
  • Waxing
  • Expert skin analysis

Accomplishments

  • Promoted to Store Manager in only 3 months.
  • Managed a store that exceeded company expectations in every category during the third quarter.

Certification

  • Esthetician License - 2024

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Store Manager

LA Fragancia
07.2025 - Current

Skin Care Specialist

YEPO Cosmetics
05.2025 - 08.2025

Secretary

MG Autobody & Collision Center
12.2022 - Current

High School Diploma -

Waller High School

License - Esthetics

Ogle School