Fernanda Quintero
Winter Garden
Summary
Dedicated professional with strong customer service skills, attention to detail, and problem-solving abilities. Committed to delivering exceptional guest experiences while ensuring safety and cleanliness.
Overview
5
5
years of professional experience
2026
2026
years of post-secondary education
Work History
Merchandise at Main Street
Walt Disney World Company
Lake Buena Vista
05.2025 - Current
- Provided friendly and efficient service while taking orders, preparing beverages/food items, and assisting guests with menu selections.
- Upheld strict food safety and sanitation standards, including proper storage, and workstation cleanliness
- Delivered exceptional guest service by offering product recommendations, answering questions, and creating a welcoming Disney experience.
- Operated POS systems efficiently, accurately processing purchases, returns, and exchanges while maintaining cash-handling standards.
Slide Operator
Walt Disney World Company
Lake Buena Vista
05.2024 - 01.2025
- Ensured guest safety by monitoring slide dispatch, enforcing height and safety requirements, and providing clear instructions to riders.
- Conducted constant surveillance of slide areas, water conditions, and guest behavior to maintain a safe and enjoyable environment.
- Collaborated with Lifeguards and fellow Cast Members to respond quickly and appropriately to safety concerns or emergencies.
- Maintained cleanliness and readiness of slide platforms and queue areas, contributing to Disney’s show-quality standards.
Administrative Assistant
Vistacon II
El Paso
03.2021 - 04.2024
- Managed daily administrative operations, including scheduling meetings, coordinating job-site appointments, and maintaining project calendars.
- Prepared and organized construction documents such as contracts, submittals, purchase orders, change orders, and project reports.
- Maintained inventory of office and job-site supplies, coordinating orders to ensure materials were available as needed.
- Utilized software such as Microsoft Office, SharePoint, and construction management systems to support project documentation and communication.
Education
Associate of Arts - Criminal Justice
El Paso Community College
El Paso, TX 01.2023 - 11.2025
Options High School
El Paso, TX Skills
- Customer service
- Attention to detail
- Problem solving
- Team collaboration
- Multitasking
- Active listening
Languages
Spanish
Native/ Bilingual
Timeline
Merchandise at Main Street
Walt Disney World Company
05.2025 - Current
Slide Operator
Walt Disney World Company
05.2024 - 01.2025
Associate of Arts - Criminal Justice
El Paso Community College
01.2023 - 11.2025
Administrative Assistant
Vistacon II
03.2021 - 04.2024
Options High School