Fernanda Rodriguez
San Bernardino,CALIFORNIA
Summary
Dynamic professional with extensive experience in customer service at Mi Oficina Tax Max, excelling in guest relations and cash handling. Proven ability to manage multiple tasks efficiently while maintaining high accuracy. Recognized for strong teamwork and adaptability, ensuring customer satisfaction and operational success in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Secretary to the General Manager
Mi Oficina Tax Max
Riverside, CA
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Program Leader
Education Team
Inland Empire
03.2023 - 05.2024
supervise kids before and after school.
provide engaging activities and reinforce appropriate behavior.
create lesson plans.
Costumer Service
Nordstrom Rack
Redlands, CA
05.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Bakers Drive Thru
San Bernardino, CA
12.2021 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
San Manuel Stadium
San Bernardino, CA
05.2022 - 08.2022
Education
Associates In Administration Of Justice -
San Bernardino Valley College
San Bernardino, CASkills
- File organization
- Office management
- Data entry proficiency
- Document preparation
- Calendar management
- Meeting scheduling
- Guest relations
- Package delivery
- Teamwork
- Multitasking and time management
- Teamwork and collaboration
- Fast learner
- Customer service
Certification
Notary Public
Tax Preparer
Languages
Spanish
Professional Working
Timeline
Secretary to the General Manager
Mi Oficina Tax Max
05.2024 - Current
Program Leader
Education Team
03.2023 - 05.2024
Costumer Service
Nordstrom Rack
05.2022 - 03.2023
Cashier
San Manuel Stadium
05.2022 - 08.2022
Cashier
Bakers Drive Thru
12.2021 - 01.2023
Associates In Administration Of Justice -
San Bernardino Valley College