Promote positive and smooth patient flow throughout facility, encouraging efficiency and boosting patient satisfaction and meeting metric standards
Ensure the availability of critical resources and supplies, fostering seamless operations and enabling effective treatment delivery
Demonstrate strong problem-solving abilities to resolve clinic-related issues promptly, collaborating with the team or colleagues to implement practical solutions
Consulted by techs for diagnostic testing guidance, maintain open communication with physicians to coordinate patient care plans
Deliver comprehensive reports to physicians and uphold diligent medical record-keeping standards during patient screenings
Act as a mentor to new staff, providing guidance and training to facilitate their integration and success within the clinic environment
Ophthalmic Technician
Texan Eye
08.2021 - 07.2022
Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations
Identified issues during preliminary exam and addressed concerns with physician
Cleaned or sterilized ophthalmic or surgical instruments
Educated patients and relations on ocular health and safety, promoting good eye care
Fostered positive patient experiences through empathetic, communicative, and professional interactions
Managed incoming patient communications, addressing questions, concerns, and needs promptly
Medical Scribe
Proscribe At Methodist Hospitals
09.2019 - 06.2021
Increased provider efficiency by documenting between 15 to 40 patients' medical history and plan of care at an emergency department
Communicated with 1 to 3 providers regarding laboratory and imaging interpretations, patient reassessments and medical decision making
Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts
Education
Bachelor of Arts in Medical Humanities -
The University of Texas At San Antonio
San Antonio, TX
05.2021
Community Service
Take It To The Streets, 2020, Assisted in providing and distributing food, clothes and other necessities to the homeless and impoverished
Special Reach, 2019, Assisted with helping children have a fun and safe experience in a non-profit organization that provides programs for children with special needs
Good neighbor Settlement House, 2018, Aided the non-profit service agency with serving the needs of the homeless and unemployed
Feast of Sharing, 2017, Volunteered in a once a year commitment that H-E-B makes to fighting hunger where we provide a holiday meal and entertainment for low income families and homeless