Summary
Overview
Work History
Timeline
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Fernanda Sosa

Sacramento,CA

Summary

Fluent in English and Spanish. Great team worker. I have had several years with customer experience. Great multitasker as well.

Overview

4
4
years of professional experience

Work History

Front Cashier

La Prima Pizza
Calistoga, CA
04.2022 - 08.2024
  • Trained new hires on proper use of cash registers, POS systems and overall tasks.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Took reservations over phone and in person.
  • Greeted guests upon arrival and provided them with menus.
  • Resolved conflicts between customers when necessary.

Sales Advocate

Cricket Wireless
Sacramento, CA
05.2023 - 10.2023
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed key customer relationships to increase sales.
  • Operated register, handled cash and processed credit card transactions.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.

Shipping and Receiving Clerk

Savage and Cooke
Vallejo, CA
03.2020 - 07.2021
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Organized inventory and coordinated movement between receiving, storage and shipping to facilitate operations.
  • Tagged and stored product inventory in correct areas and locations.
  • Received, processed and reshelved returned products to facilitate accurate inventory.

Youth Program Leader

Boys and girls club of Napa Valley
Napa Valley, CA
6/13/22 - 8/29/22
  • Provided close supervision and monitored daily activities of children in facility.
  • Kept program on-track with well-coordinated activity schedules and parent communications.
  • Developed individualized plans to help youth develop toward expected social, developmental and educational goals.
  • Scheduled staff for adequate supervision of children and effective implementation of scheduled activities.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to the children being watched over.

Timeline

Sales Advocate

Cricket Wireless
05.2023 - 10.2023

Front Cashier

La Prima Pizza
04.2022 - 08.2024

Shipping and Receiving Clerk

Savage and Cooke
03.2020 - 07.2021

Youth Program Leader

Boys and girls club of Napa Valley
6/13/22 - 8/29/22

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Fernanda Sosa