Summary
Overview
Work History
Education
Skills
Timeline
Generic

FERNANDA VILLANUEVA

Houston

Summary

Dedicated college student with a passion for learning and a commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and eager to contribute skills and enthusiasm to diverse projects and opportunities.

Overview

3
3
years of professional experience

Work History

eFC Fulfillment Partner

HEB Warehouse
Houston, TX
04.2025 - Current
  • Received and logged incoming inventory shipments.
  • Sorted and organized inventory for easy access and retrieval.
  • Completed day-to-day duties accurately and efficiently.
  • Filled orders according to defined standards using standard picking system.

Guest Services

Daikin Park
Houston, TX, USA
03.2023 - Current
  • Used service skills and technical knowledge to identify issues and provide swift, successful resolutions.
  • Scanned tickets using a hand-held scanner to verify validity of admission.
  • Resolved customer complaints in a professional and efficient manner.
  • Greeted guests and provided information regarding hotel services, amenities, and local attractions.

Information Technology Intern

Harris County Precinct 2
Houston, TX, USA
06.2024 - 08.2024
  • Provided technical support to users with various IT-related problems.
  • Assisted in developing disaster recovery plans to minimize downtime due to outages or other emergencies.
  • Troubleshot hardware and software issues and resolved them quickly.
  • Participated in project meetings with team members to discuss progress of ongoing projects.

Seasonal Fulfillment Associate

Macy's
Houston, TX, USA
10.2023 - 01.2024
  • Packed items according to customer's specifications and requirements.
  • Located merchandise from shelves and storage areas to fill orders.
  • Accepted, processed and quickly filled orders.

Education

High School -

Milby High School
Houston, TX
07-2023

Computer Science

Houston Community College
Houston, TX

Skills

  • Guest Relations
  • Computer Skills
  • Fast Learner
  • Critical Thinking
  • Team collaboration
  • IT support experience
  • Customer service and support
  • Bilingual in [Spanish] and [English]
  • Inventory management
  • Order fulfillment

Timeline

eFC Fulfillment Partner

HEB Warehouse
04.2025 - Current

Information Technology Intern

Harris County Precinct 2
06.2024 - 08.2024

Seasonal Fulfillment Associate

Macy's
10.2023 - 01.2024

Guest Services

Daikin Park
03.2023 - Current

Computer Science

Houston Community College

High School -

Milby High School