Fernando Acuna
Sales Associate
Hollywood
Summary
7+ years experience in customer service across multiple industries.
My experience spans from working in the Joe Dimaggio emergency room during a pandemic to working in multiple clothing stores during black friday I've learned to work well under pressure and get the job done.
I would say my biggest strengths are my ability keep my composure, my ability to connect with people and ability to work well in a team.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Sales Associate & Brand Ambassador
Michael Kors
08.2025 - Current
- Provide excellent customer service
- Meet daily and monthly sales goals
- Organize and clean store every night
- Reach 150 customer monthly outreach goal
- Help with online orders
- Manage stores official Instagram account
- Work closely with the marketing department to create content around product launches, new collections and new floor sets.
- Photograph/record Michael Kors events
Sales Associate
J Crew
11.2024 - Current
- Provide excellent customer service
- Meet daily sales goals
- Organize and clean store every night
- Push J Crew brand credit card
- Helped with online orders
Vehicle Logistics Specialist
Premiere Parking at the Joe Dimaggio
04.2022 - 11.2024
- Greeted guests courteously creating a welcoming first impression.
- Directed patients to proper entrances and helped sick or injured patients out of their vehicles.
- Informed nurses of patients who presented with highly infectious diseases.
- Translated conversations between nurses and Spanish speaking patients.
- Conducted inspections of vehicles upon check-in documenting any existing damages.
- Served as a mentor for new hires, sharing best practices.
Sales Associate
Armani Exchange
04.2019 - 01.2020
- Provided excellent customer service
- Met daily sales goals and tried to upsell as much as possible
- Organized and cleaned store every night
- Networked with clients and informed them of upcoming sales
- Helped with back house inventory
Sales Associate
Lacoste
12.2017 - 01.2019
- Cleaned and dusted store every day
- Met weekly sales goals
- Provided excellent customer service
- Worked back house inventory
Senior Sales Associate
GAP
06.2016 - 01.2018
- Met weekly and monthly GAP credit card sign up goals
- Cleaned and organized store every night
- Provided excellent customer service
- Trained new hires
- Worked back house inventory
Education
Associate of Arts - Film And Video Production
William T Mcfatter College
Davie, FL11.2020
High School Diploma -
South Broward Highschool
Hollywood, FL06.2017
Skills
- Excellent people skills
- MAO training
- POS training
- Sales training
- Marketing training
- Photography degree
- Videography degree
Accomplishments
- 200 Gap Credit cards opened
- 20 k sales day at Armani
- Employee of the month at Lacoste
- Recognized for outreach conversion by district at Michael Kors
Timeline
Sales Associate & Brand Ambassador
Michael Kors
08.2025 - Current
Sales Associate
J Crew
11.2024 - Current
Vehicle Logistics Specialist
Premiere Parking at the Joe Dimaggio
04.2022 - 11.2024
Sales Associate
Armani Exchange
04.2019 - 01.2020
Sales Associate
Lacoste
12.2017 - 01.2019
Senior Sales Associate
GAP
06.2016 - 01.2018
High School Diploma -
South Broward Highschool
Associate of Arts - Film And Video Production
William T Mcfatter College