Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Fernando Capeletti

Santa Cruz,CA

Summary

Customer-focused Cashier with extensive experience in transaction management and service delivery. Demonstrates strong communication and problem-solving skills to enhance customer satisfaction and streamline operations. Proven ability to collaborate effectively with team members and address customer inquiries with professionalism.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Best Buy
Santa Cruz, California
01.2024 - 01.2025
  • Processed customer transactions efficiently at checkout stations.
  • Guided customers in locating products, enhancing shopping experience.
  • Managed cash register operations and balanced cash drawers daily.
  • Resolved customer inquiries and concerns with professionalism to ensure satisfaction.
  • Maintained cleanliness and organization of checkout areas and displays.
  • Collaborated with team members to ensure smooth store operations.
  • Informed customers about promotions, warranties, and Best Buy services to promote informed purchasing decisions.
  • Trained new cashiers on procedures and customer service best practices.

Owner/Operator

FCKB
01.2010 - 01.2025
  • Represented boot camp program at conferences and networking events to increase visibility and engagement.
  • Facilitated group discussions and encouraged students to think critically about coding concepts.
  • Developed dynamic workout programs for diverse fitness levels and goals.
  • Led group training sessions, fostering a supportive and motivating environment.
  • Monitored participant progress, providing feedback and encouragement during workouts.
  • Instructed proper exercise techniques to ensure safety and effectiveness.
  • Organized fitness challenges to engage participants and build community spirit among attendees.
  • Collaborated with instructors to enhance class offerings and share insights, fostering a cohesive teaching approach.

Driver

Lift drivers
San Francisco, California
01.2022 - 01.2024
  • Operated vehicles safely for passenger transport across designated routes.
  • Ensured adherence to traffic laws and safety regulations to promote safe travel for passengers.
  • Assisted passengers with loading and unloading luggage.
  • Maintained vehicle cleanliness and performed routine inspections regularly.
  • Communicated with dispatch to resolve delays or issues, facilitating smooth operations during trips.
  • Collaborated with team members to enhance service quality and efficiency.
  • Monitored weather conditions to adjust routes for passenger safety.
  • Addressed passenger inquiries promptly to enhance customer satisfaction and improve overall travel experience.
  • Delivered goods and services to customers on time and in excellent condition.

Group Fitness Instructor

Equinox
San Francisco, California
01.2006 - 01.2020
  • Led dynamic group fitness classes, increasing member engagement and participation.
  • Demonstrated proper exercise techniques, ensuring participant safety and maximizing effectiveness.
  • Collaborated with staff to integrate new fitness trends, enriching class offerings and enhancing member satisfaction.
  • Provided personalized feedback to members, supporting their health and fitness journeys.

Personal Trainer

Crunch Fitness
San Francisco, California
01.2008 - 01.2018
  • Developed tailored fitness programs addressing individual client needs and objectives.
  • Led one-on-one training sessions to improve client skills and performance outcomes.
  • Instructed group fitness classes, fostering a supportive and energetic environment.
  • Inspired clients to reach fitness goals through consistent motivation and support.

Kung-Fu instructor

Tat Wong Kunf fu Academy
San Francisco, California
01.2000 - 01.2005

Instructed martial arts classes focusing on technique, discipline, and respect.

Developed lesson plans tailored to students’ skill levels and interests.

  • Facilitated learning for children and adults aged 4 and above through engaging instructional methods.
  • Coordinated instructional activities for students and staff to enhance educational outcomes.
  • Managed class schedules to ensure optimal student attendance and engagement.

Education

Bachelor of Science - Elementary School Teaching

Carlos Gomes
Campinas,sp
12-1999

Skills

  • Cash handling
  • Customer service
  • Point of sale
  • Effective communication

Languages

Portuguese
Native/ Bilingual
English
Full Professional
Spanish
Limited

Certification

  • personal trainer
  • Kung-Fu Black belt 3rd degreed
  • Driver's license
  • Food handler
  • Medical assistance terminology.

Timeline

Customer Service Cashier

Best Buy
01.2024 - 01.2025

Driver

Lift drivers
01.2022 - 01.2024

Owner/Operator

FCKB
01.2010 - 01.2025

Personal Trainer

Crunch Fitness
01.2008 - 01.2018

Group Fitness Instructor

Equinox
01.2006 - 01.2020

Kung-Fu instructor

Tat Wong Kunf fu Academy
01.2000 - 01.2005

Bachelor of Science - Elementary School Teaching

Carlos Gomes
Fernando Capeletti