Fernando Cedeno
Bradenton
Summary
Dedicated and customer-focused professional with extensive experience in customer service, computer operations, and bilingual communication. A committed student with a passion for the human body and healthcare, skilled in resolving customer issues, exceeding target sales, and training team members. Fluent in English and Spanish, bringing cultural awareness and effective communication to fast-paced and diverse environments.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Truck Parts Fast
02.2021 - 01.2023
- - Managed daily tasks, schedules, payments, and supply operations while providing exceptional customer service
- - Scheduled customers for repairs and future level checks
- - Developed strategies to improve sales and streamline daily processes
Team Member Specialist
Sam's Club
02.2024 - 10.2024
- - Utilized bilingual skills to assist Spanish-speaking customers, ensuring effective communication and retaining clients who might have otherwise been lost
- - Achieved200% increase in sales through effective upselling and cross-selling techniques
- - Resolved escalated customer complaints professionally to ensure retention
- - Trained new hires on return procedures and handling challenging situations
Education
Bachelor of Science - Nursing
State College of Florida-Manatee-Sarasota
Bradenton, FL08-2027
High School Diploma - undefined
Bayshore High School
Bradenton, FLSkills
- - Bilingual: Fluent in English and Spanish
- - Computer expertise
- - Customer Service & Support
- - Communication & Interpersonal Skills
- - Time Management & Organization
- - Payment & Inventory Management
- - Conflict Resolution
- - Training and Team Collaboration
Timeline
Team Member Specialist
Sam's Club
02.2024 - 10.2024
Assistant Manager
Truck Parts Fast
02.2021 - 01.2023
High School Diploma - undefined
Bayshore High School
Bachelor of Science - Nursing
State College of Florida-Manatee-Sarasota
Similar Profiles
Ricardo FigueroaRicardo Figueroa
Mechanic at Fast Fleet Truck RepairMechanic at Fast Fleet Truck Repair
Callie MooreCallie Moore
Accounts Payable Clerk at Fast Parts +Accounts Payable Clerk at Fast Parts +
MELISSA MARINOMELISSA MARINO
Sales at Nationwide Truck Parts LLCSales at Nationwide Truck Parts LLC