FERNANDO CRUZ
Naples
Summary
Results-driven Bioengineering professional with over 5 years of progressive experience at Arthrex in the Arthroplasty Preoperative planning Field. Proven expertise as a DET Preoperative Team Lead in team leadership, training program development, and operational efficiency. Proficient at managing high-performing teams, optimizing workflows, and ensuring the successful integration of new technologies and software tools. Strong background in mentoring, coaching, and improving team productivity, with a track record of reducing training time and driving performance improvements.
Overview
7
7
years of professional experience
Work History
DET Preoperative Specialist Lead
Arthrex
03.2023 - Current
- Led training and development for 18 new specialists, achieving 60% reduction in training time
- Trained and certified 25 specialists in 9 key production processes, improving department efficiency
- Developed and implemented a new training program, reducing the learning curve and boosting team performance
- Designed and executed the first fully remote EU Preoperative Planning Training Program for Arthrex GmbH
- Conducted performance assessments and one-on-one coaching for 30 specialists, enhancing team productivity and quality
- Spearheaded major process improvements, including the creation of Gantt charts for tracking specialist progress and optimizing workflows
- Streamlined new hire training process, reducing onboarding time by 60%
- Developed EU Coordinator training program, leading to successful VIP launch in EMEA
- Contributed to global product development by collaborating with cross-functional teams in AI, UX/UI, and Product Management
Surgical Planner II – Team Trainer
Arthrex
09.2020 - 03.2023
- Led training and process improvement initiatives within the VIP department, contributing to over 60,000 preoperative plans
- Designed and implemented new workflows to improve ScanIP usage, reducing production time and increasing accuracy
- Collaborated with the software team to integrate new technology into preoperative planning, enhancing customer engagement
- Supported the development of new concepts for preoperative planning using SolidWorks, Mimics, and MATLAB
- Maintained high performance and exceeded production targets, ensuring timely completion of surgical plans
- Reduced training time by 40% through the development of a new training program
- Assisted in the design and validation of surgical planning technologies used in the VIP department
Branch Manager Trainee
Hertz Corporation
03.2020 - 09.2020
- Managed daily operations of a branch, including sales, customer service, and employee training
- Resolved customer complaints, ensuring high levels of satisfaction
- Trained and mentored staff to enhance performance and job satisfaction
Biomedical Technician
Biotest Pharmaceuticals Corporation
01.2019 - 03.2020
- Maintained and calibrated medical equipment, ensuring quality and compliance with industry standards
- Managed inventory and ensured accurate packaging and shipment of samples
- Supported quality assurance efforts by overseeing packaging processes
Arborist Team Lead
Tree Scaping of Naples, Inc.
05.2018 - 01.2019
- Supervised a team, managed job inspections, and handled employee performance evaluations
- Trained new team members, fostering skill development and operational efficiency
Education
Bachelor of Science - Biomedical Engineering/Bioengineering
Florida Gulf Coast University
Fort Myers, FL05.2018
Skills
- Expert in Orthovis
- Expert in Jira
- Expert in Simpleware ScanIP
- Expert in Mimics
- Expert in 3D CAD (SolidWorks, AutoCAD)
- Expert in MATLAB
- SAP
- Microsoft Office Suite
- Employee Development
- Cross-Training
- Mentorship
- Technical Guidance
- Coaching
- Conflict Resolution
- Workflow Improvement
- Time Studies
- Process Design
- Costumer Relations
- Technical Support
- Demonstrations
- IOT Presentations
- Relationship Building
- Team Leadership
- Staff Performance Evaluation
- Scheduling
- Motivational Leadership
- Performance Coaching
- Time Management
- Recruiting
- Problem-Solving
- Decision-Making
- Organizational Skills
- Risk management
- Root-cause analysis
Core Competencies
- Employee Development
Cross-Training, Mentorship, Technical Guidance, Coaching, Conflict Resolution , Staff Performance Evaluation
- Workflow Improvement
Time Studies, Process Design, Technical Support, , Relationship Building, Scheduling, SkillsClient Relations
- Team Leadership
Motivational Leadership, Performance Coaching, Time Management, Recruiting, Problem-Solving, Decision-Making, Demonstrations, Presentations
Volunteer Leadership
VOLUNTEER & LEADERSHIP
Fundraising Director, Society of Hispanic Professional Engineers, FGCU | August 2014 – May 2018
- Oversaw public relations and fundraising efforts, increasing donations through strategic marketing initiatives.
- Coordinated campus events, establishing strong relationships with stakeholders.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
DET Preoperative Specialist Lead
Arthrex
03.2023 - Current
Surgical Planner II – Team Trainer
Arthrex
09.2020 - 03.2023
Branch Manager Trainee
Hertz Corporation
03.2020 - 09.2020
Biomedical Technician
Biotest Pharmaceuticals Corporation
01.2019 - 03.2020
Arborist Team Lead
Tree Scaping of Naples, Inc.
05.2018 - 01.2019
Bachelor of Science - Biomedical Engineering/Bioengineering
Florida Gulf Coast University
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