Fernando De Leon
El Paso,TX
Summary
Proven performer with extensive experience in customer service and food service, notably at Boss Chicken. Excelled in cash register operation and demonstrated patience and empathy, significantly improving staff performance. Skilled in Microsoft Office, adept at multitasking and enhancing customer satisfaction through exceptional service and efficient problem-solving.
Overview
5
5
years of professional experience
Work History
Cashier and Cook
Boss Chicken
10.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Server
Pollo Gordo Food Truck
04.2021 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Landscaping Worker
Self-employeed
01.2019 - 08.2019
- Performed planting, watering, mulching, and edging of lawns.
- Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
- Performed seasonal clean-up tasks to maintain organized outdoor spaces throughout the year.
- Operated landscaping equipment with focus on safety and machine longevity.
- Maintained grounds by trimming, weeding, and general clean-up.
Education
Associate of Applied Science - Medical Assisting
El Paso Community College
El Paso, TX12.2024
High School Diploma -
El Paso High School
El Paso, TX06.2018
Skills
- Customer Service
- Customer Assistance
- Food Service
- Patience and Empathy
- Microsoft Office
- Cash Register Operation
- Bilingual in english and spanish
Timeline
Cashier and Cook
Boss Chicken
10.2021 - Current
Server
Pollo Gordo Food Truck
04.2021 - 09.2021
Landscaping Worker
Self-employeed
01.2019 - 08.2019
Associate of Applied Science - Medical Assisting
El Paso Community College
High School Diploma -
El Paso High School
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