FERNANDO DELGADO
Orlando,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Calvin Klein
07.2019 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Promotions
Iheartmedia, Clear Channel
07.2017 - 05.2020
- Connect with listeners by interacting with them
- Engaged audiences with upbeat, fresh videos and posts, capitalizing on current trends to create highly shared content.
- Assist the Promotion Department in setting up and executing station appearances.
Assistant Manager
Gap Factory
11.2012 - 06.2019
- Provide and oversee the customer service at the store
- Lead the store and meet key metrics
- Assist employees in their journey by providing the best training and guidance.
Education
Bachelor of Arts - Marketing
University of Central Florida
Orlando, Florida12.2015
Skills
- Business Administration
- Staff Training
- Customer Relations
- Administering Social Media Accounts
- Project Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, ambition inspired, and success achieved.
Helen Keller
Timeline
Assistant Manager
Calvin Klein
07.2019 - Current
Promotions
Iheartmedia, Clear Channel
07.2017 - 05.2020
Assistant Manager
Gap Factory
11.2012 - 06.2019
Bachelor of Arts - Marketing
University of Central Florida
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