Fernando Diaz
Channelview
Summary
Seeking a career within an organization that allows the utilization of my previous work experience and education while also providing opportunities for personal and professional development.
Overview
14
14
years of professional experience
Work History
INSIDE SALES / ACCOUNT MANAGER
K&B INDUSTRIES
HOUSTON
09.2018 - Current
- Managed relationships of 3 accounts that had a total revenue of $30mil plus a year in sales.
- Ensure customer satisfaction by providing the best service possible in a timely manner.
- Managed the logistics with outside vendors to make sure services were provided on time.
- Communicated with clients on a daily basis to provide updates on each job.
- Verify customer PO information was clearly stated on internal Sales order, while maintaining licensor / End user's specifications.
- Prepare customer quotes and provide lead times based on operational capacity.
- Provided specific customer reports on a monthly basis using Excel.
- Reviewed all documents for special projects.
- Managed procurement activities for all clients which included sourcing and purchasing raw material to manufactured parts, and replenishing client inventory supplies and equipment.
DESIGN/ PROCESS CONTROL TECH
K&B INDUSTRIES
HOUSTON
06.2013 - 09.2018
- Create and maintain product drawings for all jobs and projects.
- Establish and maintain a filing system for all drawings and documentation.
- Review and approve all Material Test Reports per applicable standards and specs.
- Write Job Travelers and make sure correct procedure / licensor specs are accurate.
- Designed and drafted oil and gas related drawings utilizing CAD and Autodesk software.
QUALITY INSPECTOR
VAM USA
HOUSTON
05.2011 - 06.2013
- Interpret manufacturing blueprints.
- Perform visual inspection on used premium and API connections.
- Perform dimensional inspection and prepare document packets.
- Generate and follow-up on NCR's.
- Perform MRP gage set-ups and complete gage set-ups for premium and API threads.
Education
Process Operator -
LEE COLLEGE
Baytown, TX05-2024
Associates of Applied Science -
SAN JACINTO COLLEGE
Houston, TX05.2012
CHANNELVIEW HIGH SCHOOL -
CHANNELVIEW HIGH SCHOOL
Channelview, TX05.2010
Skills
- Operating systems: Windows
- Software proficiency: Microsoft Word, Excel, Access, PowerPoint, Global Shop, TDS, CAD, Autodesk
- Customer service excellence
- Inventory management
- Effective communication
- Customer relationship management
- Technical documentation
Timeline
INSIDE SALES / ACCOUNT MANAGER
K&B INDUSTRIES
09.2018 - Current
DESIGN/ PROCESS CONTROL TECH
K&B INDUSTRIES
06.2013 - 09.2018
QUALITY INSPECTOR
VAM USA
05.2011 - 06.2013
Process Operator -
LEE COLLEGE
Associates of Applied Science -
SAN JACINTO COLLEGE
CHANNELVIEW HIGH SCHOOL -
CHANNELVIEW HIGH SCHOOL
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