Amy Higginbotham

Summerville,SC

Summary

Achieved significant business growth through strategic relationship-building with leadership teams.,Managed high-risk accounts in aerospace military defense and government programs effectively.,Delivered exceptional results by devising strategies that streamline operations and enhance revenue.

Overview

years of professional experience

Work History

Inside Sales / Account Manager

Sealing Devices

04.2024 - Current

Cultivated strong client relationships, ensuring satisfaction and retention through proactive communication.
Coordinated account management processes, streamlining workflows to enhance client expectations.
Analyzed customer needs, providing tailored solutions that improved product offerings and service delivery.
Developed strategic sales plans, effectively identifying growth opportunities within existing accounts.
Collaborated closely with cross-functional teams to ensure seamless service delivery for clients.
Consistently met or exceeded quarterly sales targets by diligently monitoring progress.
Executed CRM systems to enhance tracking of sales activities and streamline reporting accuracy.
Oversee high risk accounts in government, military, defense, and aerospace industries
Provide accurate and precise RFQ’s

PROJECT ADMINISTRATOR

CLASSIC FLOORS

01.2023 - Current

Translate multiple customer order formats into a standard format for order entry into JD Edwards.
Monitor and track homebuilders schedule to ensure on time schedule of materials.
Track status of spec homes and model homes to ensure that all potential questions are resolved.
Navigate homebuilder portals to identify and process all change order requests timely.
Work with branch personnel to handle pre-closing repair issues, such as punch-out repairs, material shortfalls, and claims on defective material.

FLEET COORDINATOR

Y-COM

03.2022 - 01.2023

Developed and maintained a system to record all transactions occurring in the acquisition, receiving and distribution of supplies, equipment, and materials used in completion of work order requests
Assist with onboarding and disposal of fleet assets and loading and unloading of tools and material
Liaise with shop to schedule preventative maintenance and repair of tool and equipment.
Enter transactions into the inventory management software as well as the manual log of items delivered and issued to job/employee
Prepare tool and equipment usage reports (daily/weekly/monthly)
Schedule and coordinate quarterly physical inventory counts
Identify and implemented technology and tools to improve parts distribution/usage tracking.

ADVANCED SERVICE REP. FLEET MANAGEMENT DIVERSITY AND INCLUSION

CINTAS

12.2021 - 04.2022

Direct point of contact for house accounts, Net 10, and National accounts
Oversee direct contact for onboarding accounts and house accounts
Achieve KPI percentage on a monthly basis by meeting company goals
Manage fleet for 47 Partners’ assets maintenance and safety
Oversee diversity and inclusion for the entire branch
Invoicing all accounts within a timely manner
Resolving inquiries and concerns in a professional manner

Education

Associate of Science - Business

Daytona State College

Daytona Beach, FL

Skills

Assisted in document preparation and data management using Microsoft Office Suite

Supported operations through AS400 for streamlined data processing

Applied Oracle for effective database management and reporting

Contributed to JD Edwards implementation to enhance business processes

Helped teams utilize AppWright for project management tasks

Facilitated fleet management processes with Fleet Pro software

Provided payroll assistance through ADP systems

Aided in employee management using Paycor

Managed financial records efficiently with QuickBooks

Timeline