Fernando Felix Jr
Forest hill,Texas
Summary
Experienced Operations Supervisor with a strong background in customer service seeking a position for career advancement. Proficient in cash handling and operating cash registers, as well as skilled in cooking and familiar with the entire process. Well-organized, fast learner, trustworthy, and a team player with strong work ethics. Capable of working independently and self-motivated with adept multitasking abilities. Experienced with power tools and eager to learn new skills for professional growth.
Overview
8
8
years of professional experience
Work History
Operations supervisor
Fedex Express Corporation
02.2021 - Current
- Operations supervisor at Fedex
- Ensured team compliance with standards to achieve company goals.
- Highlighted significance of safety measures on a daily basis.
- Managed administrative tasks utilizing Excel and Word.
- Honored with Manager of the Month award in recognition of outstanding contributions during June 2023.
- Supervised diverse sections including Load-side, Unload and the control room.
- Monitored and adjusted trailer locations to align with operational requirements, ensuring optimal workflow.
- Ensured timely opening and closing of trailers in the system to maintain accurate package counts and efficient loading.
Package Handler
Fedex
06.2020 - 02.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Server / Cook
Chipotle
08.2018 - 06.2020
- Engaged with customers to confirm order accuracy and satisfaction.
- Maintained quality standards by monitoring food temperature and taste during grilling process.
- Maintained cleanliness and accuracy in produce preparation and storage, adhering to temperature guidelines.
Stocker / Assembler
Westlake ACE Hardware
06.2017 - 11.2017
- Reorganize inventory efficiently.
- Assisted customers with product information, highlighting uses and recommendations.
- Executed assembly processes for showcasing grills and outdoor furniture arrangements.
- Facilitated accurate handling of sales and refunds at checkout.
- Supported vehicle loading of products for customers in the garden area.
Server / cashier
McDonalds
12.2016 - 05.2017
- Handled customer requests promptly.
- Processed payments and ensured accurate financial handling during drive-thru operations.
- Verified orders for completeness and accuracy.
- Maintained cleanliness inside and outside the restaurant.
Education
Diploma -
Arlington High School
Arlington, TX01.2017
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Employee development
- Warehouse operations
- Workflow optimization
- Delegation
- Team leadership
Timeline
Operations supervisor
Fedex Express Corporation
02.2021 - Current
Package Handler
Fedex
06.2020 - 02.2021
Server / Cook
Chipotle
08.2018 - 06.2020
Stocker / Assembler
Westlake ACE Hardware
06.2017 - 11.2017
Server / cashier
McDonalds
12.2016 - 05.2017
Diploma -
Arlington High School
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