Fernando Foster
Indianapolis,Indiana
Summary
Dynamic professional with strong customer service skills and a focus on communication. Committed to creating a positive, team-oriented environment, and ensuring an exceptional shopping experience. Recognized for willingly taking on various tasks in busy settings. Helpful and accommodating individual comfortable greeting customers and answering questions or inquiries.
Overview
3
3
years of professional experience
Work History
Produce Clerk
Kroger
Indianapolis, Indiana
03.2024 - 07.2025
- Provided excellent customer service by greeting each customer promptly.
- Checked for quality, ripeness, and overall condition of products before stocking shelves.
- Followed established food safety guidelines when handling perishables such as fruits and vegetables.
- Replenished display cases as necessary throughout the day.
- Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
- Kept accurate records of inventory levels and restocked as needed.
Cashier
Kroger
Indianapolis, Indiana
05.2023 - 03.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Conducted price checks for special orders or discounts as requested by customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures, and customer services.
Front End Courtesy Clerk
Kroger
Indianapolis, Indiana
02.2022 - 04.2023
- Greeted customers and provided friendly customer service.
- Assisted customers in locating items throughout the store when necessary.
- Assisted with bagging groceries, loading into carts and helping customers to their vehicles.
- Completed daily tasks assigned by management including cleaning duties.
- Identified potential shoplifters through observation of suspicious behavior.
- Took unwanted items from checkout to proper location.
- Trained new hires to optimize profitability.
Education
Bachelor of Science - Computer And Information Systems
Indiana University, Purdue University Indianapolis
Indianapolis, IN05-2029
Skills
- Customer service
- Inventory management
- Team collaboration
- Data analysis
- Software development
- Problem solving
- Project management
- Food safety compliance
Timeline
Produce Clerk
Kroger
03.2024 - 07.2025
Cashier
Kroger
05.2023 - 03.2024
Front End Courtesy Clerk
Kroger
02.2022 - 04.2023
Bachelor of Science - Computer And Information Systems
Indiana University, Purdue University Indianapolis
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