Fernando Gafas
Raleigh,North Carolina
Summary
I am a highly motivated individual seeking a position at a company where I can utilize and maximize my ten plus years’ experience in the customer service industry.
Overview
11
11
years of professional experience
Work History
Server Assistant
North Italia Restaurant
Miami, FL
04.2023 - 05.2024
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak volume.
- Brought dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Fine dining server and trainer
Truluck’s Oceans Finest Seafood and Crab
07.2021 - 02.2022
- Provided memorable service to patrons
- Learned an extensive wine and food menu
- Trained incoming servers on all aspects of the restaurant.
Shift Supervisor, Lead Server and Trainer
Bulla Gastrobar
Miami, FL
02.2017 - 10.2021
- Gained experience in multiple areas of the restaurant to ensure the team was set up for success.
- Handled customer questions and concerns with professionalism.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Kitchen manager and line cook
Seasons 52
Miami, FL
06.2013 - 02.2017
- Assisted in managing the staff and ensuring that the restaurant was set for high volume.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members.
Education
Associate of Science - Computer Information Technology
Miami Dade College
Miami, FLLe Cordon Bleu College of Culinary Arts
01.2008
Mater Academy Charter
01.2007
Skills
- Excellent communication skills (proficient in Spanish and English)
- Responsible and Trustworthy
- Able to both lead and work as a team member
- Proficient in basic and moderate technological applications
- Attention to Detail
- Willing to Learn
Languages
Spanish
Native or Bilingual
Timeline
Server Assistant
North Italia Restaurant
04.2023 - 05.2024
Fine dining server and trainer
Truluck’s Oceans Finest Seafood and Crab
07.2021 - 02.2022
Shift Supervisor, Lead Server and Trainer
Bulla Gastrobar
02.2017 - 10.2021
Kitchen manager and line cook
Seasons 52
06.2013 - 02.2017
Associate of Science - Computer Information Technology
Miami Dade College
Le Cordon Bleu College of Culinary Arts
Mater Academy Charter