Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fernando Gafas

Raleigh,North Carolina

Summary

I am a highly motivated individual seeking a position at a company where I can utilize and maximize my ten plus years’ experience in the customer service industry.

Overview

11
11
years of professional experience

Work History

Server Assistant

North Italia Restaurant
04.2023 - 05.2024
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak volume.
  • Brought dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Fine dining server and trainer

Truluck’s Oceans Finest Seafood and Crab
07.2021 - 02.2022
  • Provided memorable service to patrons
  • Learned an extensive wine and food menu
  • Trained incoming servers on all aspects of the restaurant.

Shift Supervisor, Lead Server and Trainer

Bulla Gastrobar
02.2017 - 10.2021
  • Gained experience in multiple areas of the restaurant to ensure the team was set up for success.
  • Handled customer questions and concerns with professionalism.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.

Kitchen manager and line cook

Seasons 52
06.2013 - 02.2017
  • Assisted in managing the staff and ensuring that the restaurant was set for high volume.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members.


Education

Associate of Science - Computer Information Technology

Miami Dade College
Miami, FL

Le Cordon Bleu College of Culinary Arts
01.2008

Mater Academy Charter
01.2007

Skills

  • Excellent communication skills (proficient in Spanish and English)
  • Responsible and Trustworthy
  • Able to both lead and work as a team member
  • Proficient in basic and moderate technological applications
  • Attention to Detail
  • Willing to Learn

Languages

Spanish
Native or Bilingual

Timeline

Server Assistant

North Italia Restaurant
04.2023 - 05.2024

Fine dining server and trainer

Truluck’s Oceans Finest Seafood and Crab
07.2021 - 02.2022

Shift Supervisor, Lead Server and Trainer

Bulla Gastrobar
02.2017 - 10.2021

Kitchen manager and line cook

Seasons 52
06.2013 - 02.2017

Associate of Science - Computer Information Technology

Miami Dade College

Le Cordon Bleu College of Culinary Arts

Mater Academy Charter

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Fernando Gafas