Fernando Garcia
Hidalgo,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations. Uses independent decision-making skills and sound judgment to positively impact company success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Emergency Communications Specialist (ECS) position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Area Supervisor
Ross Dress For Less
02.2023 - Current
- Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
- Reduced employee turnover by fostering positive work environment and providing opportunities for professional growth.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Loss Prevention Specialist
Ross Dress For Less
11.2021 - 02.2023
- Decreased instances of theft by implementing comprehensive loss prevention strategies.
- Enhanced store security through regular surveillance and monitoring activities.
- Conducted thorough investigations of suspected internal and external theft cases, leading to increased resolution rates.
- Trained new employees on company loss prevention protocols, contributing to culture of accountability and vigilance.
- Facilitated strong communication between store staff and loss prevention team, fostering awareness and cooperation among all personnel.
After School Program Coach
City Of McAllen
05.2019 - 12.2021
- Assisted in recreational activities and events for children of city of McAllen
- Provided excellent customer service to any concerned parents and addressed any issues promptly
- Over see children during after school program as well as officiate in adult kick ball
Education
Bachelor of Computer Hardware Engineer - Computer Hardware
South Texas College
Mcallen, TX12.2025
High School Diploma -
McAllen Memorial High School
McAllen, TX05.2020
Skills
- Continuous improvements
- Multitasking and Prioritizing
- Problem-solving abilities
- Loss Prevention
- Professional Demeanor
- Self Motivation
- Professionalism
- Relationship Building
- Merchandise Quality Assurance
- Staff Coaching and Training
- Critical Thinking
- Effective Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Area Supervisor
Ross Dress For Less
02.2023 - Current
Loss Prevention Specialist
Ross Dress For Less
11.2021 - 02.2023
After School Program Coach
City Of McAllen
05.2019 - 12.2021
Bachelor of Computer Hardware Engineer - Computer Hardware
South Texas College
High School Diploma -
McAllen Memorial High School
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