Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Fernando Gutierrez

Vaughn Athletic Center
Aurora,IL
2
Languages

I have experience in Guest services and membership services. I am able to provide excellent customer service to ensure satisfaction. I am bi-lingual in english and spanish.

Work History

Membership Services Representative

1 Month
Vaughn Athletic Center | 07.2026 - Current
  • Processed new memberships and renewals using RecTrac software.
  • Maintained accurate records of member transactions
  • Assisted members with inquiries regarding facility services and membership options.

Guest Service Representative

2 Months
Prisco Community Center | 05.2026 - 07.2026
  • Provided exceptional customer service to enhance visitor experience at community center.
  • Managed front desk operations, ensuring efficient check-in and registration processes.
  • Assisted in resolving guest inquiries and concerns promptly and professionally.

Education

High School Diploma

East Aurora Highschool | Aurora, IL | 05-2026

Skills

Teamwork
Customer service
Reliability
Customer service quality
Data entry
Sales and upselling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Membership Services Representative

Vaughn Athletic Center
07.2026 - CurrentRead More

Guest Service Representative

Prisco Community Center
05.2026 - 07.2026Read More

East Aurora Highschool

High School Diploma
Read More
Fernando Gutierrez